Senior Manager, Business Development

PolyAI•Canada, KY

21d•$160,000 - $280,000•Remote

About The Position

PolyAI is shifting from a sales led motion to a product led growth (PLG) motion. This role owns both the traditional outbound BDR/GTM Specialist team and the emerging PLG lead motion generated through Agent Studio signups.

Requirements

Minimum 5 to 7 years of experience in a BDR/GTM management role, including hands on, player coach leadership of a team
Direct experience building or scaling a product led growth (PLG) motion, not only sales led/outbound; comfortable owning both motions at once
Track record of achieving lead generation quotas selling enterprise B2B software (SaaS) and/or technology solutions
Hands on experience with multiple prospecting techniques and channels across both outbound and inbound/PLG motions
Experience with sales and marketing tools such as CRM, chat, marketing automation, LinkedIn Sales Navigator, HubSpot, PostHog or similar analytics tools, and data management/list building tools
Experience evaluating or designing compensation plans tied to pipeline quality and conversion outcomes
Experience with succession planning and building career progression paths for a BDR/GTM team
Strong verbal and written communication skills, with the ability to present to executive leadership

Nice To Haves

Gravitas combined with exceptional, polished written and oral communication skills
Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook
Comfortable as a builder in an evolving, growth stage environment

Responsibilities

Train and coach GTM Specialists (BDRs) to identify, contact, and create qualified opportunities
Build the hunting and qualification skills the team needs to work both inbound hand-raisers and outbound prospecting
Provide recurring weekly 1:1 coaching and feedback to improve rep performance and skills over time
Own hiring, onboarding, and performance management for the BDR org — including ramp plans, clear performance expectations, and acting decisively when reps aren't tracking
Work the Agent Studio self-serve signup base as a prospecting surface identify which signups sit inside enterprise and mid-market accounts and qualify them into sales opportunities
Build the feedback loop that sharpens behavioral scoring so the PLG model gets better at surfacing enterprise and mid-market fit over time
Monitor team performance against targets and present accurate, timely reports and forecasts of weekly, monthly, and quarterly attainment
Work closely with Demand Gen on MQL quality and campaign feedback
Work closely with Sales and Leadership to improve opportunity management and qualification processes
Collaborate with marketing content, program managers, product marketing, and sales directors to develop messaging that converts inbound and outbound interest into qualified pipeline
Evaluate compensation structure to ensure it rewards pipeline quality and conversion outcomes rather than activity volume, and own ongoing comp program administration
Build succession planning and career paths for the team
Present accurate, timely performance reports and forecasts (weekly, monthly, quarterly)
Provide strong, stabilizing leadership: clarity, tech stack support, goal alignment, and consistent coaching for a team that has seen frequent management turnover