Senior Manager, Business Development Operations

SRC•Syracuse, NY

4d•Onsite

About The Position

SRC, Inc. is seeking an experienced Senior Manager, Business Development Operations, to lead business development analysts, capture specialists, and proposal teams. Reporting to the AVP of Business Development, this role drives the full business development lifecycle, from opportunity identification and qualification through capture strategy, proposal development, gate reviews, and pipeline management. The position supports strategic growth across federal government, DoD, and international markets by building a competitive, compliant, and efficient BD organization. The Senior Manager draws on experience in capture management, proposal leadership, and BD operational excellence to mentor and guide a team supporting BD directors and operations managers. The role ensures opportunities and proposals are tracked, developed, and delivered using established processes and enterprise tools, including Salesforce, GovDash, and other BD systems. Responsibilities also include overseeing budgets, managing enterprise BD systems, supporting pursuit administration for key DoD and international programs, reconciling orders, and maintaining continuity across account teams. The role helps maintain situational awareness, pipeline accuracy, and organizational performance tracking across the BD organization. This is a full-time salaried position based in Syracuse, New York. The role requires 10% travel and meeting security-clearance eligibility requirements. The anticipated annual salary range is $136,000 to $160,000, with actual compensation depending on experience, skills, abilities, geographic location, and business and organizational needs.

Requirements

Bachelor’s degree.
15+ years of progressive experience in business development, capture management, and proposal leadership.
At least 5 years of experience in a managerial role.
Demonstrated success driving capture strategies, winning federal proposals, and leading BD teams.
Must meet security-clearance eligibility requirements.

Responsibilities

Lead and execute the strategic vision for the full business development lifecycle, including opportunity identification, qualification, capture strategy, proposal planning, gate reviews, and pursuit management.
Oversee the BD Operations team, managing budgets, staffing, tools, workflows, and resources to maximize return on investment and operational efficiency.
Analyze BD processes and tools to drive continuous improvement, improve win rates, and support compliance with industry best practices, including Shipley methodologies.
Mentor and develop BD Operations staff, promoting a high-performance culture, professional growth, and consistent process adherence.
Manage the standardized capture process and ensure opportunities proceed through a gated lifecycle; advise leadership on bid/no-bid decisions.
Maintain and update BD policies, procedures, templates, briefs, and work instructions to support consistent, competitive proposal development.
Establish BD metrics, dashboards, and reporting mechanisms to monitor pipeline health, proposal outcomes, and organizational effectiveness.
Serve as top-level administrator for Salesforce CRM, ensuring accurate data entry, reporting, and BD pipeline visibility.
Report regularly on pipeline performance and orders forecasting to executive leadership.
Lead onboarding for BD leads, directors, and operations staff, ensuring consistent integration into the BD process.
Support pursuit administration for key DoD and international programs, reconcile orders, and maintain continuity across account teams.