Senior Manager, Business Development Operations

SRC•Syracuse, NY

22h•Onsite

About The Position

SRC, Inc. is seeking a Senior Manager, Business Development Operations to report to the AVP, Business Development. This role provides leadership over the organization's BD analyst, capture and proposal functions, ensuring alignment with strategic business objectives, compliance with best practices, and the effectiveness of the full business development lifecycle. This role leverages extensive prior experience in these areas to oversee, mentor and guide a team of business development/capture analysts and proposal coordinators who support BD directors and operations managers in identifying and tracking opportunities and delivering compelling, compliant proposals. The role includes management of business development operations, including responsibility for the budget, and the integration of enterprise systems such as Salesforce and GovDash to drive consistent process excellence and competitive advantages. The Senior Manager, BD Operations will assist the BD team in the identification, qualification, and capture management of federal government programs and international opportunities. This includes managing orders tracking and reconciliation, key DoD and international pursuit administration, and capture gates review oversight. The Senior Manager, BD Operations is a critical component of the BD organization. This role supports the daily BD activities by helping to maintain continuity and situational awareness with all account leads and their BD directors who are frequently on travel or offsite work. They track both individual opportunities being pursued by the BD team members, as well as the overall performance of the BD organization.

Requirements

Bachelor’s degree, and minimum 10+ years of progressive experience in capture management, proposal leadership, or business development, with at least 5 years in a managerial level role
Proven track record guiding successful capture strategies and producing winning proposals, with prior hands-on experience in capture and proposal disciplines
Ability to obtain a DoD Secret clearance within 1 year of start date
Proficient in the Microsoft Office suite with a concentration in Excel and PowerPoint preferred
Strong business reporting, project management and communication skills, both verbal and written
Ability to develop effective relationships and operate with all levels of the corporation
Effective leadership, time management and organizational skills
Team player who is willing to step-in when needed to support other efforts in the capture and proposal support area
Integrative thinker with demonstrated analytical, planning and problem-solving skills and ability to connect information across the business
Knowledge of the Shipley capture lifecycle
Must be willing to travel up to 10% of the time

Nice To Haves

Experience with GovWin and Sam.gov opportunity identification and tracking solutions
Familiarity with GovDash BD Lifecycle Workflow and AI tool
In-depth experience using Salesforce
APMP Certification or equivalent
Shipley certification at the professional or tactical level
Familiarity with Federal Acquisition Regulations

Responsibilities

Lead the strategic vision and direct the end-to-end business development lifecycle, including opportunity identification, capture strategy, proposal planning, and gate review compliance, ensuring alignment with organizational growth objectives
Oversee the development and management of BD Operations team, including budgets and associated resources, optimizing ROI and efficiency
Analyze existing processes, tools and lessons learned for continuous improvement, enhancing win probability and compliance standards
Mentor and manage BD Operations staff, fostering professional growth, high-performance culture and adherence to procedures
Manage common capture process and ensure opportunities flow through a gated process, advising leadership on opportunity pursuit and bid/no-bid decisions
Manage and update Business Development policies, procedures and work instructions, along with BD templates and briefs
Establish metrics and dashboards to monitor team performance, proposal outcomes, and business development effectiveness
Provide top-level management of the CRM tool, Salesforce
Manage and report on orders pipeline including reviews with the executive leadership team
Manage onboarding of new staff including new BD leads, directors and operations staff