Senior Manager, Business Development Operations

SRC, Inc•Syracuse, NY

40d•$136,000 - $160,000

About The Position

SRC, Inc. is seeking an experienced Senior Manager, Business Development Operations, to lead business development analysts, capture specialists, and proposal teams. Reporting to the AVP of Business Development, this role drives the full business development lifecycle—from opportunity identification and qualification through capture strategy, proposal development, gate reviews, and pipeline management. The position supports strategic growth across federal government, DoD, and international markets by building a competitive, compliant, and efficient business development organization. The Senior Manager applies experience in capture management, proposal leadership, and BD operational excellence to mentor and guide a team supporting BD directors and operations managers. The role ensures opportunities and proposals are tracked, developed, and delivered using established processes and enterprise tools, including Salesforce and GovDash. The role oversees budgets, manages enterprise BD systems, supports pursuit administration for key DoD and international programs, reconciles orders, and maintains continuity across account teams. It is central to maintaining situational awareness, pipeline accuracy, and organizational performance tracking across the BD organization.

Requirements

Bachelor’s degree.
15+ years of progressive experience in business development, capture management, and proposal leadership.
5+ years of experience in a managerial role.
Demonstrated success driving capture strategies, winning federal proposals, and leading BD teams.

Responsibilities

Lead and execute the strategic vision for the full business development lifecycle, including opportunity identification, qualification, capture strategy, proposal planning, gate reviews, and pursuit management.
Oversee the BD Operations team, managing budgets, staffing, tools, workflows, and resources to maximize ROI and operational efficiency.
Analyze BD processes and tools to drive continuous improvement, improve win rates, and support compliance with industry best practices, including Shipley methodologies.
Mentor and develop BD Operations staff, promoting a high-performance culture, professional growth, and consistent process adherence.
Manage the standardized capture process, ensure opportunities progress through a gated lifecycle, and advise leadership on bid/no-bid decisions.
Maintain BD policies, procedures, templates, briefs, and work instructions to support consistent, competitive proposal development.
Establish BD metrics, dashboards, and reporting mechanisms to monitor pipeline health, proposal outcomes, and organizational effectiveness.
Serve as top-level administrator for Salesforce CRM, ensuring accurate data entry, reporting, and BD pipeline visibility.
Report regularly to executive leadership on pipeline performance and orders forecasting.
Lead onboarding for BD leads, directors, and operations staff, ensuring consistent integration into the BD process.
Support pursuit administration for key DoD and international programs, reconcile orders, and maintain continuity across account teams.