Senior Manager, Business Development - Membership & AI
About The Position
Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand. The Membership & AI team focuses on shaping how we evolve from a transactional platform to a more personalized, discovery-driven experience across travel, dining, and lifestyle. We partner across Product, Engineering, and multiple business units (e.g., Travel & Lifestyle Services, Resy, and Ventures), as well as external companies to identify high-impact opportunities, evaluate build/buy/partner decisions, and bring new AI-powered capabilities into market. This is a fast-moving space with evolving priorities, where the team plays a central role in bringing structure, driving alignment, and ensuring execution across complex initiatives.
Requirements
- Senior Manager level experience
- Experience in Business Development
- Experience with Membership and AI
Responsibilities
- Identify high-impact opportunities
- Evaluate build/buy/partner decisions
- Bring new AI-powered capabilities into market
- Bring structure, driving alignment, and ensuring execution across complex initiatives
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
