Senior Manager Brand Operations - San Francisco / Los Angeles

Plaud • San Francisco, CA

1d • $140,000 - $200,000 • Hybrid

About The Position

Plaud is scaling brand marketing across global, Americas, and EMEA teams, with a global brand campaign launching in 2027. The Senior Manager Brand Operations will serve as the operational hub that turns global plans into coordinated regional execution. The role will build processes, playbooks, and planning rhythms that enable consistent launches, faster execution, and scalable operations.

The position owns operational planning for global brand campaigns and tentpole moments, from initial brief through regional launch. It establishes launch calendars, milestones, readiness reviews, localization workflows, creative intake and prioritization, production planning, and resource visibility. The role also leads annual and quarterly marketing planning, project management across brand initiatives, and operating rhythms and processes for the team.

Success in the first year includes documented plans and regional handoffs for every global campaign, a centralized creative request system, a working brand operations playbook, and more consistent regional campaign execution with fewer last-minute escalations. The position is hybrid, with a minimum of three days per week in the office, and offers a base salary of $140,000–$200,000 plus performance bonus and equity.

Requirements

• At least 8 years of experience in marketing operations, brand operations, program management, and/or agency production.
• Experience running multi-region campaigns or launches across the US and Europe.
• Proven track record building processes and playbooks from scratch in a fast-growing company.
• Strong command of project management tools such as Notion, Asana, Airtable, or similar.
• Clear, calm communication skills and ability to align senior stakeholders, agencies, and regional teams.
• Comfort with ambiguity and ability to bring structure to fast-moving work.

Nice To Haves

• Background in consumer tech, hardware, or AI.
• Experience with localization workflows and global creative production.
• Experience supporting a global brand campaign with a lead creative agency.

Responsibilities

• Own operational plans for global brand campaigns and tentpole moments from brief through regional launch.
• Build launch calendars, milestones, and readiness reviews across global, Americas, and EMEA teams.
• Coordinate agency partners, regional leads, and cross-functional teams to align timelines and deliverables.
• Design and maintain playbooks for global campaign handoffs, regional adaptation, and localization.
• Set standards for global campaign elements, regional adaptations, and approval responsibilities.
• Partner with regional leads on localization workflows, translation, and market-specific adaptation.
• Build creative intake, ticketing, and prioritization systems for brand, content, and shoot requests.
• Map creative capacity across in-house teams, agencies, and freelancers, and identify resourcing gaps.
• Plan content and shoot production, including scheduling, budgets, and asset delivery.
• Lead annual and quarterly marketing planning, including roadmap development and OKR tracking.
• Manage brand initiative projects, including scope, timelines, dependencies, risks, and status reporting.
• Maintain a single source of truth for the marketing roadmap across global and regional teams.
• Support team planning, including headcount mapping, onboarding, and operating rhythms.
• Run recurring team rituals such as weekly syncs, planning reviews, and post-launch retrospectives.
• Roll out new processes and tools and drive their adoption across the team.

Benefits

• Competitive compensation with a $140,000–$200,000 base salary, performance bonus, and equity.
• Top-tier healthcare for employees and dependents, including dental and vision, with a generous employer subsidy.
• 401(k) plan with company matching for full-time employees.
• Unlimited paid time off and 13 paid holidays.
• 12 weeks of paid new-parent leave, regardless of gender.
• Hybrid office arrangement with a minimum of three days in the office per week.
• Choice of a new top-of-the-line laptop and workstation setup for new hires.
• Office equipment, annual offsites, and free office drinks and snacks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed