Senior Manager, Brand & Lifecycle Marketing

Cox Communications•Atlanta, GA

7d•Hybrid

About The Position

This position is based in Atlanta and is hybrid, reporting into the office two days a week. The Senior Manager, Brand & Lifecycle Marketing leads the strategy and execution of brand-building and customer reengagement initiatives across Autotrader and KBB. This role owns the integrated approach to attracting customers through brand media and social channels, then reengaging and retaining them through lifecycle marketing across all touchpoints—creating a seamless customer experience from initial awareness through long-term loyalty. As a strategic leader within the Integrated Media team, this role ensures cohesive brand presence and customer experience while maximizing both reach efficiency and customer lifetime value through coordinated strategies across brand media, social, and multi-channel reengagement programs including email marketing.

Requirements

Bachelor’s degree in related discipline and 8 years of marketing experience spanning brand media, lifecycle marketing, and social
3+ years in people leadership roles, managing teams and driving cross-functional initiatives
Proven track record developing integrated strategies that connect brand building with customer retention
Experience managing significant marketing budgets across multiple channels
Background working with agencies and holding them accountable for results
Deep understanding of brand building, media planning and optimizations
Strong foundation in customer lifecycle optimization, retention strategies, reengagement tactics across email, SMS, app
Understanding paid and organic social strategy, community engagement
Comfortable using analytics to inform strategy, measure incrementality, and demonstrate ROI
Exceptional presentation and storytelling skills, ability to translate complex plans into succinct simple story
Strong people leadership—develops talent, builds high-performing teams, provides clear direction
Excellent strategic thinking—can synthesize complex information and develop clear strategies
Strong stakeholder management—can build relationships and influence across functions
Budget management expertise
Agency management—can brief, evaluate, and hold agencies accountable
Must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

Master’s degree and 6 years’ experience; a Ph.D. and 3 years of experience; or 12 years’ experience in a related field
Degree in marketing, advertising or related field
Experience in complex organizations; automotive, marketplace, or e-commerce experience strongly preferred

Responsibilities

Develop integrated brand and lifecycle marketing strategies that connect brand building with customer retention and reengagement
Lead planning for brand media, social, and lifecycle/reengagement marketing aligned with business objectives, partnering with agencies for execution
Partner with Director, Business Strategy and business unit leaders to ensure brand and lifecycle strategies support business objectives
Partner closely with performance marketing team to create holistic customer engagement strategies across the full funnel
Drive strategic alignment across brand-building activities and reengagement activities to create cohesive customer journeys
Own the strategic vision for how brand investments convert to engaged, retained customers
Own brand media planning and buying strategy across TV, streaming, display, OOH, audio, social and sponsorships, as well as other brand-building channels
Partner with media agencies to develop media strategies, evaluate recommendations, and optimize media mix
Partner with analytics team to measure media effectiveness, reengagement campaign performance, customer lifetime value impact, and attribution
Continuously identify optimization opportunities and implement improvements
Manage brand media budgets and ensure efficient reach and frequency across target audiences
Ensure brand media strategies support both awareness objectives and downstream reengagement opportunities
Set strategic direction for social media across paid and organic channels
Develop aggressive testing plans across all channels, test continuously
Ensure social presence drives both brand awareness and customer engagement
Ensure social strategy complements and reinforces lifecycle reengagement efforts
Develop comprehensive cross-channel reengagement and lifecycle marketing strategies including SMS, email, app, etc.
Partner with MarTech team to leverage marketing automation, personalization, and AI-driven optimization for reengagement
Own customer segmentation and targeting strategies for lifecycle and reengagement campaigns
Lead, mentor, and develop team members
Establish team operating rhythms, performance standards, and development plans
Partner with Sr. Director Integrated Media, Director Performance Media, Creative, Analytics, and MarTech teams
Collaborate with Director, Business Strategy to ensure brand and lifecycle strategies support broader business objectives
Manage agency partnerships across brand media, social, and reengagement channels

Benefits

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
health care insurance (medical, dental, vision)
retirement planning (401(k))
paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)