Senior Manager, BMG Strategy & Innovation

TD•Toronto, ON

3d•CA$115,600 - CA$163,200•Onsite

About The Position

The Business Management & Governance (BMG) team supports Canadian Personal Banking (CPB) across departments by providing appropriate Business Governance & Control (1LOD) functions, aligning to the Enterprise Risk Framework (ERF) which employs a 'three lines of defense' model to risk management that emphasizes and balances strong independent oversight with clear ownership for risk across the Bank. The BMG team is responsible for enabling the Business to identify and understand the risks it faces and support the Business to manage its risks appropriately in alignment with the Bank's strategy and risk appetite. Reporting to the VP of BMG, the Senior Manager, BMG Strategy & Innovation will play a pivotal role in shaping the future of risk management across Canadian Personal Banking. This is a transformation-focused leadership role responsible for designing and advancing the BMG modernization agenda, with a mandate to reimagine how risk, governance, and control activities are delivered through smarter processes, stronger data, AI-enabled capabilities, automation, and disciplined execution. This role offers a unique opportunity to influence the future-state operating model for 1LOD risk oversight in CPB by identifying where work can be simplified, digitized, automated, or redesigned to improve effectiveness, reduce operational burden, and create capacity for higher-value risk insight. The successful candidate will help translate strategic priorities into practical roadmaps, lead cross-functional delivery, and partner across process, IA, technology, and business communities to build scalable solutions that strengthen risk ownership and control effectiveness. This role is ideal for a strategic, curious, and action-oriented leader who is energized by transformation, comfortable working through ambiguity, and motivated by the opportunity to modernize risk management in a large, complex financial institution. The successful candidate will bring a forward-thinking mindset, strong business judgment, and the ability to challenge legacy ways of working while building alignment with senior stakeholders and delivering measurable outcomes.

Requirements

Undergraduate degree required; graduate degree in a related field is an asset.
Experience in risk management, governance, strategy, business transformation, or a related function within a large, complex financial services organization.
Strong understanding of 1LOD risk management, governance, controls, compliance, and regulatory expectations, with the ability to apply risk discipline in a practical business context.
Demonstrated experience leading transformation, modernization, process redesign, operating model improvement, or digital enablement initiatives that deliver measurable business, risk, or colleague experience outcomes.
Experience identifying, evaluating, piloting, and implementing AI, automation, data, or digital workflow capabilities to improve efficiency, consistency, insight generation, and control effectiveness.
Proven ability to translate strategic priorities into practical roadmaps, delivery plans, success measures, and sustainable adoption approaches.
Strong critical thinking and problem-solving skills, with a track record of challenging legacy ways of working and developing innovative, practical solutions to complex business or risk challenges.
Excellent communication, executive storytelling, and relationship-building skills, with the ability to influence senior leaders, manage trade-offs, and build alignment across cross-functional teams.
Experience managing stakeholder expectations and delivering strategic insights, recommendations, and decision-ready materials to support senior executive decision-making.
Ability to work independently and collaboratively in a dynamic environment while managing multiple priorities, ambiguous problems, and concurrent deliverables.
Curious, forward-thinking, and action-oriented mindset, with a strong interest in the future of risk management, AI-enabled ways of working, and continuous improvement.

Responsibilities

Lead the development and execution of the BMG modernization agenda, translating strategic priorities into a practical transformation roadmap that advances the future of 1LOD risk oversight across CPB.
Identify opportunities to simplify, digitize, automate, or redesign risk, governance, and control activities to improve effectiveness, reduce operational burden, and create capacity for higher-value risk insight.
Lead complex, cross-functional transformation initiatives across process, IA, technology, and business communities, ensuring delivery is disciplined, measurable, and aligned to CPB and enterprise priorities.
Identify, evaluate, pilot, and scale AI-enabled, automation, data, and workflow solutions that modernize BMG processes and strengthen risk management outcomes.
Design and evolve future-state operating practices, frameworks, and governance routines that improve prioritization, transparency, accountability, and decision-making across BMG.
Build strong partnerships with senior leaders and key stakeholders to challenge legacy ways of working, shape solutions, manage trade-offs, and build alignment for transformation priorities.
Establish clear success measures, benefits tracking, and adoption plans to ensure modernization initiatives deliver sustainable improvements in efficiency, consistency, control effectiveness, and colleague experience.
Strengthen data-driven monitoring and insight generation by improving how risk and control information is captured, analyzed, reported, and used to support proactive decision-making.
Champion a culture of innovation, disciplined execution, and continuous improvement within BMG, helping teams adopt new tools, capabilities, and ways of working.