(USA) Senior Manager, Automation Engineering
About The Position
As the Senior Manager, Automation Engineering – Support & Change Management at Walmart, you will lead the automation support and change management efforts critical to scaling automation systems that are transforming online store fulfillment. Your work will directly shape how Walmart fulfills customer orders faster, more efficiently, and at scale. You will serve as a senior technical leader – responsible for developing robust automation support models and mechanisms, driving change management initiatives, and ensuring seamless adoption of new technologies and processes in live operations. The role partners closely with Integration, Engineering, Operations, Operations Support, Product, and Vendors to prepare facilities and teams for automation go-lives. This is an onsite role based in Bentonville, Arkansas. A full relocation package may be available; remote applicants are not being considered.
Requirements
- Bachelor's degree in Engineering or a related field and 4 years’ experience in Engineering, supply chain, or a related area.
- 6 years’ experience in Engineering, supply chain, or a related area.
- 2 years’ supervisory experience.
Nice To Haves
- Masters: Computer Engineering
Responsibilities
- Drive vendor performance and technical coordination across vendors and Automation Support Associates (ASA) by establishing robust processes and procedures for rapid triage, escalation and issue resolution to ensure system availability and performance
- Lead the safety product council in partnership of vendors and internal safety and compliance leadership to proactively address associate safety risks
- Provide technical leadership to ASA leaders and trainers by demonstrating hands-on proficiency in automated systems, enabling confident execution and adoption at the site level
- Lead the design and optimization of associate work methods, process flows, and role clarity, partnering with MHE vendors to deliver scalable fulfillment operations
- Develop and manage integrated deployment timelines across construction, product/systems, and people (hiring, training, readiness) to ensure successful multi-site launches
- Build and refine operating models that align labor standards, automation, and volume assumptions, leveraging data and simulation to deliver actionable insights and inform profit & loss (P&L) performance
- Partner with store leadership to enable adoption, optimize execution, and sustain performance against key automation and operational metrics
- Build and scale standardized processes through playbooks and training to enable repeatable, efficient deployment across all APD formats
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
