(USA) Senior Manager, Asset Protection

Walmart•Bentonville, AR

20h•Onsite

About The Position

As the Senior Manager, Asset Protection – Store Research, you will be a key leader in executing Walmart’s strategic goal of reducing shrink using research and critical thinking. Reporting to the Director of Asset Protection, you will be responsible for driving data-driven shrink research inventory management, and financial accuracy through advanced research, analytics, and cross-functional collaboration. You will manage the day-to-day research of shrink impacts across all stores and supply chain to reduce risk and improve operational execution. You will excel being analytical and solution-driven with the ability to partner with the vendors, merchants, finance as well field leadership teams to effectively communicate complex research and insights, internally and externally. You will play a critical role in analyzing upstream shrink, invoice accuracy, and data trends across various channels. You will be responsible for leveraging data-driven insights to analyze across multiple stores and business units to drive inventory and financial accuracy. You need the ability to leverage and learn tools like Tableau, Power BI, Looker, IRR, and SQL, you will derive both inventory and financial insights while communicating them back to internal and external stakeholders. From detection and research to correction, you will deliver critical insights to reduce potential shrink impacts.

Requirements

Expertise in analyzing complex data sets to identify trends and provide actionable insights while identifying opportunities that cause shrink (Research & Problem Framing).
Ability to connect research insights to the broader business process while identifying patterns and opportunities (System Thinking).
Strong commitment to store process and understanding how they can impact business efficiency.
Exceptional communication skills, with the ability to translate complex findings into clear, persuasive narratives for diverse audiences—including senior leadership, vendors, and merchants (Storytelling & Influence).
A history of meeting timelines and customer service with a goal to mitigate shrink impact and inventory inaccuracies (Purpose-Oriented).
A collaborative, low-ego approach with a focus on enabling others, fostering learning, and continuously improving how the team works (Service-Oriented Mindset).
Comfortable in fast-paced, evolving environments where work can change due to shifting priorities, with a drive to answer them (Operational Agility).
Bachelor’s degree in Business, Finance, Production/Operations Management, or related field and 4 years’ experience in asset protection, global security, auditing, program management, or related area OR 6 years’ experience in asset protection, global security, auditing, program management, or related area.
2 years’ supervisory experience.

Nice To Haves

Legal Compliance
Working on cross-functional teams or projects
CCSP - Cisco Certified Security Professional - Certification

Responsibilities

Monitor Ticket Intake: Review, Respond, and Resolve issues.
Respond to associates in a timely manner.
Resolve issues to ensure stores are financially whole.
Identify opportunities in billing, shipping, and invoicing using data and tools to reduce shrink impacts.
Partner with Merchandising, Supply Chain, Operations, Finance, and field teams to identify and remediate the root causes of shrink.
Communicate research findings in a compelling and relevant manner to guide decision-making and corrective actions.
Review shrink alerts to prevent inventory impacts and reduce upstream loss by interpreting data and providing corrective actions.
Monitor Book vs. Sku and SAP for complex anomalies that contribute to inventory or financial inaccuracies.
Deliver training that educates field & Home-office associates on best practices for inventory management and shrink research.

Benefits

Competitive pay
Incentive awards for your performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO (including sick leave)
Multiple health plans (medical, vision, dental coverage)
Performance-based bonus awards
Company-paid life insurance
Family care leave
Bereavement
Jury duty
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates, with tuition, books, and fees completely paid for by Walmart)