Senior Asset Protection Manager

Lowe's Companies, Inc.•Hagerstown, MD

1d•$52,700 - $88,100•Onsite

About The Position

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Senior Asset Protection Manager, this means helping the Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store. The role involves overseeing trends and solutions to address inventory shrink across multiple stores and championing strategic asset protection plans that improve safety and security outcomes. The Senior Asset Protection Manager oversees safety and asset protection programs and processes across multiple stores, ensuring adherence to OSHA standards, supporting OSHA investigations, training and coaching associates on Asset Protection programs, and monitoring overall store safety. This associate is considered an expert on safety-related reports, guidelines, and regulations. Frequent travel between stores within the district is required.

Requirements

Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or related field OR equivalent experience.
5 years of relevant work experience (retail or asset protection).
3 years of experience conducting retail investigations (i.e., has conducted multiple retail investigations).
2 years of experience directly or indirectly supervising employees including coaching, mentoring, direction, training, performance management and recognition.
1 year of experience with conducing quality reviews/audits.
Experience with Microsoft Office, i.e., Word, Excel, Outlook.

Nice To Haves

Bachelor’s degree in Business or related field.
National certified training program (e.g., Wicklander-Zuwalski or Reed training).
Professional accreditation (e.g., LPQ, LPC) or equivalent experience.
2 years of experience in retail management influencing business leaders.
Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
Experience using physical security systems (e.g., CCTV, EAS).

Responsibilities

Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
Overseeing trends and solutions to address inventory shrink across multiple stores.
Championing strategic asset protection plans that improve safety and security outcomes.
Oversees safety and asset protection programs and processes across multiple stores.
Ensures the stores adhere to OSHA standards.
Supports OSHA investigations.
Trains and coaches associates on Asset Protection programs.
Monitors overall store safety.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards