Senior Manager, App Dev & Support

ConduentRemote, FL
$142,450 - $185,000Remote

About The Position

Conduent is seeking a Senior Manager in Application Development & Support to be responsible for implementation oversight for automation & AI projects including development, execution and management activities, supporting secure digital innovation & capabilities both internally and externally.

Requirements

  • Requires broad technical expertise and company/industry knowledge.
  • Ability to provide leadership to managers and senior professional staff.
  • Requires comprehensive understanding of automation concepts and principles within own discipline and knowledge of others.
  • Able to apply in-depth understanding of how own discipline integrates with related areas.
  • Understands how technology project goals impact business goals.
  • Guided by functional business plans, project scope documents, project plans and project deliverables.
  • Can manage multiple related teams, set priorities and allocate resources.
  • Identifies and resolves complex technical, operational and organizational problems.
  • Influences others internally and externally, including senior leaders.

Responsibilities

  • Oversee all technology deliverables for multiple automation/AI projects.
  • Serve as escalation point for project managers for technology tasks and coordination between multiple technology workstreams/teams.
  • Coordinate tasks during full development life cycle including requirements analysis and design.
  • Ensure technical specifications based on conceptual design and stated business requirements.
  • Ensure timely and quality delivery of all application development teams in scope for the project(s).
  • Participate in application design meetings and analyze user needs to ensure design meets business requirements.
  • Consult with application development teams to ensure adherence with SDLC best practices, including use of Azure Dev Ops and other tools.
  • Provide escalation assistance for dev teams to meet needs an/or resolve technical issues on delivery of automation/AI solution.
  • Manage communications on project status, risks & issues to Chief Technical Architect and leadership through weekly reviews and monthly business reviews.
  • Achieves goals through the work of others through both direct reports as well as collaboration with other dev teams.
  • Management responsibilities include performance appraisals input, pay reviews, training and development for three or more employees.
  • Accountable for functional, operational and/or program management.
  • Management responsibilities include hiring & terminating decisions, performance appraisals, pay reviews, training and development for three or more employees.
  • Provides input and implements business plans, policies, and procedures.
  • Manages the software development function.
  • Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software.
  • Evaluates results within work area to determine if organizational objectives are being met.
  • Analyzes and resolves software development issues working with leaders of other workstreams and needs in terms of the software's full life cycle.
  • Manages the activities of individual contributors.
  • Manages the activities of first-level managers, supervisors, and/or individual contributors.

Benefits

  • Career Growth Opportunities
  • Great Work Environment
  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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