Senior Manager, Analytics & Insights | United States | Remote
About The Position
Grafana Labs is seeking an expert in sales and analytics to partner deeply and efficiently across Go-To-Market and Finance organizations to support high-tempo, data-driven decisions. This role will report to the Director of Analytics & Insights and be part of a rapidly growing Revenue Operations team focused on bringing greater predictability and insight to the business and helping define GTM strategy. The ideal candidate will operate in an unstructured, fast-paced environment, build foundations for future growth, and possess a solid technical foundation across a wide variety of skills used in the GTM organization. This individual should be deeply curious, intensely detail-oriented, and excited by new and challenging puzzles. A background in Sales/Financial Analytics is crucial, with the ability to define building blocks of a sound data and analytics practice while tailoring models and insights to the environment. The role requires collaboration with challenging teammates and the ability to analyze technical problems while communicating effectively with executive stakeholders.
Requirements
- Experience in a Sales or GTM organization, and familiar with common sales models like rep productivity, rep capacity, campaign influence, and quota modeling
- 5+ years of SQL experience: writing complex yet efficient SQL is a daily habit for you
- 3+ years of data visualization experience with one of the following tools: Tableau, Looker, Mode Analytics, Sisense
- Experience getting your hands dirty performing production-ready, user-focused data model development / building ETLs; familiarity with popular data warehouses (BigQuery, Snowflake, etc.)
- Experience with the following: Salesforce, BigQuery, dbt, NetSuite
- Excellent communication skills with senior management audiences- explain “what it is”, “why it matters”, and “what should we do” in terms of your data and analysis; deliver user-oriented datasets, KPIs, dashboards, and runbooks to ensure alignment with those audiences
- Previous experience with Grafana visualization, or a desire to invest the time to learn
Nice To Haves
- Knowledge of financial metrics, revenue recognition
- 3+ years of production data model development
- 1+ years of Python / Spark / Scala - familiar with statistical and machine learning packages, as well as generating ad-hoc ETL jobs
- Project management experience
- Experience with documentation of datasets and tooling for MCP server ingestion, construction of AI skills and plugins
- Experience as a user of any of the following tools: Jira, Asana, Databricks, GitHub, Hightouch, Fivetran
Responsibilities
- Design reliable, accurate, powerful, and easy-to-use dashboarding, tooling, and reporting to support Sales and operational teams
- Develop reliable, accurate data models to help define financial and business performance metrics, from source data down through user-friendly reporting layers
- Lead cross-functional projects to develop tooling and datasets in support of the needs of operational teams; provide continuous enablement for these teams to self-serve basic data needs using what Analytics & Insights constructs
- Optimize the information design across the GTM technology stack to enable the development of marketing, sales, and financial analytics
- Work closely with GTM leadership to prepare thoughtful analysis and insights for senior leadership.
- Manage urgent ad-hoc data analysis and QA support requests
Benefits
- Restricted Stock Units (RSUs)
- 100% Remote, Global Culture
- 30 days of annual leave per annum
- 3 Grafana Shutdown Days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
