Senior Manager, AI and Technology Policy

National Retail Federation Inc • Washington, DC

21h • $100,000 - $115,000 • Hybrid

About The Position

The National Retail Federation (NRF) is seeking a Senior Manager of AI and Technology Policy to manage key technology policy projects and support NRF’s advocacy, member engagement, and thought leadership efforts on artificial intelligence, cybersecurity, privacy, fraud prevention, and emerging technology issues impacting the retail industry. This position will manage assigned technology policy and digital risk priorities, serve as the lead on select projects, presentations, and member resources, and work cross-functionally to advance NRF’s policy priorities. The Senior Manager will regularly collaborate internally and liaise externally with member companies, coalition partners, policymakers, regulators, and other stakeholders on artificial intelligence, cybersecurity, fraud prevention, privacy, and emerging technology issues that support innovation, consumer trust, and responsible technology adoption. This role is ideal for a curious, analytical, and organized policy professional who can independently manage complex projects, translate technical and policy developments into clear work products, and build expertise at the intersection of public policy, emerging technology, and retail innovation.

Requirements

• Bachelor's degree required; public policy, political science, economics, or related field preferred.
• At least 4 years of relevant professional experience in government affairs, public policy, technology policy, cybersecurity, privacy, fraud prevention, or related fields.
• Strong writing, analytical, and policy communication skills, with the ability to synthesize complex and rapidly evolving technology issues into clear, actionable insights for business leaders, policymakers, and member audiences.
• Demonstrated knowledge of, or experience working on, public policy issues related to artificial intelligence, cybersecurity, privacy, fraud prevention, or emerging technologies impacting the retail industry.
• Strong organizational and project management skills with the ability to independently manage complex projects, timelines, meetings, and deliverables.
• Strong communication and relationship-building skills, including the ability to collaborate cross-functionally and liaise externally with members, partners, and other stakeholders.
• Ability to apply professional-level knowledge, independently identify and analyze complex matters, and develop sound recommendations on emerging technology policy issues.

Nice To Haves

• Experience in one or more of the following environments is strongly preferred: congressional offices, federal agencies, state government, trade associations, consulting firms, retail companies, technology companies, think tanks, or research organizations.

Responsibilities

• Manage key elements of NRF’s advocacy efforts related to AI, cybersecurity, fraud prevention, privacy, and other emerging technology issues.
• Support the development of policy positions, advocacy materials, comment letters, legislative analyses, testimony, research summaries, and member resources that align with NRF’s technology policy priorities.
• Serve as a day-to-day liaison with policymakers, regulators, member companies, coalition partners, and external stakeholders on assigned policy matters.
• Manage the development and execution of technology, cybersecurity, fraud prevention, and digital risk research projects and member resources through NRF’s CDRI.
• Support strategic planning and make recommendations to strengthen CDRI initiatives, member engagement, and NRF technology policy efforts.
• Regularly engage with key NRF member groups, including the IT Security Council, AI Committee, and Fraud Prevention Professionals Working Group.
• Lead planning and execution for assigned meetings, roundtables, and conferences, including agendas, briefing materials, presentations, and member deliverables.
• Identify emerging technology challenges and opportunities facing retailers and translate complex insights into NRF policy priorities, member programming, and practical resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior