Senior Manager, AI and Innovation Communications

Thomson ReutersFrisco, TX
Hybrid

About The Position

Thomson Reuters is building AI systems that transform how professionals work. This role is responsible for telling that story with precision, speed, and credibility. As Senior Manager of AI and Innovation Communications, you will be a key executor and contributor on a fast-moving team responsible for positioning Thomson Reuters as the global technology leader in AI for professionals. You will own significant workstreams end-to-end — from product launch communications to customer storytelling to executive content — while working closely with the Director to shape strategy and ensure consistent, high-quality output across channels. This role is built for someone who comes from the technology sector, understands how AI is reshaping industries, and is genuinely curious about going deep on the technology itself. You will engage closely with product and technology teams, ask the right questions, and develop a real command of what Thomson Reuters is building and why it matters. You're a strong writer, comfortable moving between tactical execution and strategic input, and you understand how professionals evaluate and adopt technology.

Requirements

  • 6–8+ years of experience in technology communications, with a strong preference for experience in B2B technology, SaaS, or enterprise software
  • Worked across multiple communications disciplines — product, customer, executive, and/or partnership communications
  • Come from the technology sector and bring genuine intellectual curiosity about AI — you're someone who wants to understand the technology deeply, not just communicate about it at a surface level
  • Have a solid and growing understanding of AI, machine learning, or emerging technologies, and can translate complex concepts into clear, credible narratives for professional audiences
  • Are a strong, versatile writer who can move between a press release, a byline, and a briefing document without losing quality or speed
  • Understand how enterprises and professionals evaluate and adopt technology, and can write credibly to that audience
  • Have experience building or contributing to media relationships with technology and business press
  • Are comfortable operating in a fast-moving, matrixed environment where priorities shift and ambiguity is the norm
  • Have strong instincts for messaging and positioning, and can develop content that holds up to scrutiny
  • Are excited about using AI tools in your own workflows to work smarter and move faster
  • Have excellent written and verbal communication skills with strong attention to detail

Nice To Haves

  • Experience working in a publicly traded company is a plus

Responsibilities

  • Execute AI and innovation communications across product launches, customer stories, executive thought leadership, and partnership announcements
  • Draft high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, talking points, and sales-facing materials
  • Translate AI product innovations into narratives relevant to professional audiences, with a focus on workflow transformation and business outcomes
  • Work directly with product managers, engineers, and communications colleagues to develop a deep understanding of what's being built and find the story in it
  • Support executive media preparation, including interview prep, briefing documents, and message development
  • Build and maintain media relationships and support proactive and reactive media engagement
  • Contribute to the development of repeatable playbooks and processes that help the team operate at scale and velocity
  • Coordinate with marketing, product marketing, sales, and regional teams to keep messaging aligned
  • Support issues management related to AI, including responsible AI messaging
  • May manage one direct report or agency/contractor relationships

Benefits

  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing
  • Market competitive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Competitive vacation, sick and safe paid time off
  • Paid holidays (including two company mental health days off)
  • Parental leave
  • Sabbatical leave
  • Optional hospital, accident and sickness insurance paid 100% by the employee
  • Optional life and AD&D insurance paid 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Access to Employee Assistance Program
  • Group Legal Identity Theft Protection benefit paid 100% by employee
  • Access to 529 Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Access to Employee Stock Purchase Plan
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