Senior Manager, Agile Operations and Portfolio

Johnson Controls•Boca Raton, FL

16h

About The Position

The Senior Manager, Agile Operations & Portfolio Management drives execution of the product-based operating model by improving portfolio visibility, delivery predictability, and alignment between strategy, funding, and execution. This role enables scalable, predictable, and value-driven execution of the product model by improving portfolio visibility across all products, programs, and workstreams, enhancing delivery predictability and flow efficiency across Agile teams, strengthening alignment between strategy, funding, and execution, and establishing consistent ways of working, governance, and reporting standards. The role also integrates delivery performance with financial management.

Requirements

8–12+ years of experience in Agile delivery leadership, Portfolio / program management, and IT product-based operating models.
Experience operating in scaled Agile environments with multiple teams/products.
Proven track record of improving delivery performance and operational governance.
Strong understanding of Agile frameworks (Scrum, Kanban, SAFe concepts).
Strong understanding of Flow-based delivery and metrics.
Strong understanding of Portfolio and financial management practices.
Ability to translate strategy into execution frameworks and operating rhythms.
Advanced experience with Jira (or equivalent) for portfolio visibility and reporting.
Strong analytical and data-driven decision-making capabilities.
Strong executive communication and stakeholder alignment skills.
Leadership Capabilities: Drives clarity, accountability, and execution discipline.
Leadership Capabilities: Operates effectively at both strategic and operational levels.
Leadership Capabilities: Enables cross-functional alignment across Product, Engineering, and Finance.
Leadership Capabilities: Acts as a change agent to modernize ways of working.
Leadership Capabilities: Builds trust through transparency, consistency, and results.

Responsibilities

Establish and enforce standard Agile ways of working across product teams (Scrum, Kanban, scaled practices).
Drive consistency in sprint execution and cadence, backlog health and prioritization discipline, and lifecycle management (idea → delivery → value realization).
Partner with Product Owners, Engineering Managers, and Scrum Masters to remove systemic delivery impediments, improve team throughput and stability, and standardize intake and execution processes.
Own end-to-end portfolio transparency, including demand intake (above/below the line work) and work-in-progress (WIP) tracking, and capacity allocation across teams.
Implement and manage flow-based metrics, including throughput, cycle time / lead time, and WIP limits and bottleneck identification.
Provide leadership with real-time views of portfolio health, risks, and dependencies.
Align delivery execution with financial planning and budget oversight.
Partner with Finance and Product leadership to track actuals vs. plan across the portfolio, provide visibility into cost-to-deliver by product / initiative, support capacity planning tied to investment decisions, and enable more effective trade-off decisions (value vs. cost vs. capacity).
Facilitate structured portfolio intake and prioritization processes.
Support quarterly planning and ongoing backlog prioritization by aligning work to strategic outcomes and OKRs, ensuring capacity is allocated to highest-value initiatives, and driving clear segmentation of work (Strategic initiatives vs. BAU / operational / tech debt work).
Define and operationalize a standard set of portfolio KPIs and dashboards, including delivery predictability, velocity and throughput trends, flow efficiency and bottlenecks, and cost and budget performance.
Build executive-level reporting to support data-driven decision-making and establish a single source of truth leveraging tools such as Jira and financial systems.
Act as a change leader in advancing Agile maturity across the organization.
Identify and drive continuous improvement initiatives to enhance delivery performance.
Partner with leadership to clarify roles and accountabilities, eliminate duplication and inefficiencies, and strengthen alignment between business and IT.