Senior Manager, Agency & Marketing Operations

Association of National Advertisers•New York, NY

3h•$80,000 - $85,000•Onsite

About The Position

The Agency & Marketing Operations practice helps the world's leading brands build the systems behind modern marketing. As those brands rework their operating models around AI, in-house capabilities, changing agency relationships, and closer scrutiny of marketing investment, the practice takes on questions that are among the most consequential marketers face: how work is organized, how agencies and internal teams are managed, how spend is governed, and how creative and operational work gets delivered at scale. It is one of the ANA's most dynamic and fastest-growing communities, spanning marketing operations, in-house agencies, creative operations, agency management, and marketing procurement. This position programs and manages four of the practice's committees and their members-only conferences, and partners on the content for two national industry conferences. It is a hands-on role for someone who wants to be inside the industry conversations that matter most to marketers right now, in the room with the senior practitioners defining where marketing operations goes next. For the right person, few roles offer this kind of access to how the best marketing organizations are built and run.

Requirements

Bachelor's degree and 4+ years of relevant marketing, advertising, or agency experience; agency, client-side, or association experience all relevant.
Working knowledge of one or more of the practice's topic areas, e.g., in-house agency management, creative and production operations, advertising financial management, marketing procurement, agency relations, or marketing operations.
Strong interest in marketing and advertising, specifically marketing organization, agency management, and operations topics.
Ability to multitask, handle simultaneous projects, and manage tight deadlines is critical.
Must be hands-on and proactive, with a customer-service-oriented attitude.
Strong writing and people skills are essential.
Comfortable with A/V conference room technology, or quick to learn.
Ability to execute responsibilities in a timely fashion, ensuring attention to detail and accuracy.
Highly motivated, organized self-starter who takes initiative to get the job done.

Nice To Haves

Familiarity with the following platforms a plus: OpenWater, Informz, SurveyMonkey, Alchemer, Zoom, MS Office, and MS Teams.

Responsibilities

Leads the programming and content for four committees (Agency Relations; Marketing Finance & Procurement; In-House Agency; Creative Operations), each meeting quarterly.
Programs members-only conferences (focused, one-day regional events, in person), developing themes, recruiting speakers, and curating content.
Helps program and shape the content for two national industry conferences: Advertising Financial Management Conference and In-House Agency Conference.
Supports the wider team as programming needs arise across the practice.
Contributes to the practice's thought-leadership library in areas including agency compensation, in-house agencies, optimizing the client-agency relationship, creative operations, and marketing procurement.
Curates content and recruits speakers for committee meetings, members-only conferences, and national conference sessions.
Coordinates high-level speaker calendars and runs pre-event planning meetings and rehearsals.
Supports attendee surveys, feedback collection, and post-event reporting to inform continuous improvement.
Partners with the ANA's Marketing, Conference, and Sponsorship teams to align messaging and drive attendance and engagement.