(USA) Senior Manager, Advanced Analytics - Payments Strategy & Analytics, Marketplace

Walmart • Sunnyvale, CA

6d • $117,000 - $234,000 • Onsite

About The Position

This role will be a key member of the Marketplace Partner Payments team with a focus on Payments and Financial Operations for Marketplace Sellers. As a Sr Manager, you will shape and execute the overall vision for payment strategies, financial losses management and seller payments experience. You will lead and develop a high performing team, driving initiatives that protect our P&L by reducing financial risk, and elevate the seller experience at scale.

Requirements

• Master’s degree in Business, Statistics, Computer Science, or similar field required.
• 5+ years of progressive experience preferably in Payments, eCommerce, Risk, Financial Services, or a similar space, with at least 3+ years in a leadership or team management capacity driving high-impact programs
• Proven success leading and developing cross-functional and analytics teams, with demonstrated ability to inspire, mentor, and build a culture of ownership and high performance
• Advanced understanding of SQL with hands-on experience working with large-scale datasets.
• Experience with one or more data visualization tools such as Tableau, Looker etc.
• Exceptional analytical skills, both quantitative and qualitative, with a proven track record of using data-driven insights to influence strategic business decisions and deliver measurable results.
• Excellent communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.
• Bachelor's degree in Business, Finance, Accounting, Statistics, or related field and 4 years' experience in data analytics or related field OR 6 years' experience in data analytics or related field.

Nice To Haves

• Knowledge of e-commerce marketplace platforms, seller payments and financial ecosystems is a plus.
• Understanding risk management and fraud prevention in payments is an advantage.
• Certificate in business analytics, data mining, or statistical analysis
• Statistical programming languages (for example, SAS, R)
• Masters: Business Administration
• Masters: Information Systems
• Masters: Statistics

Responsibilities

• Develop and implement robust payment frameworks to proactively reduce payment losses and chargebacks by analyzing trends, identify root causes and drive initiatives to manage losses
• Define and lead payment strategies and measures to proactively identify and mitigate payment losses, including fraud.
• Partner closely with Seller Risk, Trust & Safety, Data Science and Operations teams to ensure secure payment ecosystem for sellers.
• Partner strategically with the Credit Risk and Billing teams overseeing seller services to proactively manage and reduce overall payment losses.
• Provide actionable insights and feedback to strengthen payment risk frameworks to support sustainable seller growth
• Accelerate automation of payment workflows and controls, streamlining payment reconciliation, settlements.
• Improve operational efficiency, reduce manual intervention, and enable scalable support for high-growth seller segments and new service launches.
• Transform the end-to-end seller payments journey, identifying friction points such as payment holds, delays, and cross-border complexities in working with the Business Operations team.
• Develop and execute comprehensive strategies that simplify processes, improve transparency, and elevate the overall seller payment experience to strengthen marketplace trust.
• Collaborate effectively with Product and Tech teams to influence and deliver on payment-related roadmaps, aligning with business objectives and ensuring seamless execution.
• Inspire and lead cross-functional stakeholders towards shared strategic outcomes.
• Leverage advanced data analytics to generate actionable insights, empower your team in developing data-driven recommendations that shape strategic decisions, optimize payment performance metrics, and drive key outcomes such as prevented losses, false positives, and improved seller NPS etc.
• Lead, mentor, and grow a talented team, fostering a culture of ownership, accountability, and data-driven decision-making.
• Inspire the team to consistently deliver results and support their professional development.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior