Senior Management Analyst

SAIC•Washington, DC

About The Position

The Senior Management Analyst will serve as a key leader within the District of Columbia Government’s Office of the Chief Technology Officer (OCTO), spearheading the DC Department of Motor Vehicles’ (DC DMV) IT modernization project. This position plays a critical role in advancing operational effectiveness and driving innovative solutions across city operations, acting as a Subject Matter Expert (SME) in business and process improvement for OCTO’s DC-Net project management team.

Requirements

Serve as a key leader within the District of Columbia Government’s Office of the Chief Technology Officer (OCTO)
Spearhead the DC Department of Motor Vehicles’ (DC DMV) IT modernization project
Advance operational effectiveness and drive innovative solutions across city operations
Act as a Subject Matter Expert (SME) in business and process improvement for OCTO’s DC-Net project management team

Responsibilities

Lead and oversee the DC DMV IT modernization project through all phases of the project lifecycle.
Collaborate with stakeholders to design, implement, and improve systems and procedures supporting DMV operations and strategic goals.
Conduct organizational studies to identify inefficiencies and recommend sustainable process improvements.
Act as the business and process improvement SME within the DC-Net project management team.
Analyze operational data to identify gaps, trends, and opportunities for efficiency gains.
Develop comprehensive operations and procedures manuals for program execution and continuity.
Drive process simplification initiatives and implement measurement studies for operational effectiveness.
Manage relationships with internal teams, contractors, and vendors to ensure project alignment and success.
Ensure compliance with relevant regulations, standards, and frameworks for government IT modernization.
Prepare detailed reports and presentations for sponsors, senior management, and stakeholders.