Management Analyst, Senior

City of Richmond•Richmond, VA

1d•Onsite

About The Position

The City of Richmond Department of Public Works is seeking highly skilled candidates for a Management Analyst, Senior position, to support the Deputy Director of Operations and Maintenance. The incumbent will assist with analyzing, coordinating, and providing insight to the Operations and Maintenance portfolio within the Department of Public Works. The portfolio consists of six major divisions that provide critical services to the citizens of Richmond. This position will perform professional analysis and assist the various divisions with operational improvements such as; workflow analysis, creating standard operating procedures, developing performance metrics, training, process improvement, contract administration, and project management. The incumbent will provide leadership in coordinating and developing departmental and city-wide programs, policies, and practices. The position requires the ability to independently research, evaluate, and make decisions on a variety of complex subjects. Work will include facilitating informational sessions with governing bodies, citizen groups, and elected officials. Drafting and revising documents, reviewing financial transactions, performing financial analyses; preparing public relations and marketing materials, serving as a liaison and official representative to senior staff, external agencies, and the public; managing events, programs and special initiatives that support the overall Operations Portfolio.

Requirements

Bachelor's degree in business or administration, or field related to assignment
Four years of journey-level professional experience in areas related to assignments, such as program/project management or management/policy/financial analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Analysis and reporting of data
Audit practices
Basic accounting knowledge
Debt and grant management
Economic and accounting principles
Background in department of focus
EDI processes and guidelines
Education and training principles
English language including the meaning and spelling of words, composition, and grammar
General financial reporting
Laws, rules, and fines in and around ACH transactions
Ordinances, government regulations, agency rules, and the legislative process
Payment systems
Payroll accounting
Principles for providing customer service, including meeting quality standards for services and customer satisfaction
Analyzing complex issues
Building budgets, expenditures, and revenue forecasts
Communicating with various internal and external departments
Drafting and revising documents
Forecasting
Managing multiple priorities and deadlines
Managing program in focus area
Overseeing financial transactions
Preparing forecasts, reports, analyses for special projects, etc.
Supporting various activities in area of focus
Teaching and instructing individuals and groups
Oral and written communication
Adapt
Analyze information
Make decisions
Multi-task
Problem solve
Work in teams

Responsibilities

Analyzing and practicing effective communication strategies across departments, programs, community partners, and customers
Conducting research, providing updates and making recommendations, and implementing solutions to achieve project goals and objectives
Planning study of communication and information flow
Collecting, analyzing, and presenting appropriate data and information designed to ensure operational and cost efficiencies gathered and developing solutions or alternative methods for moving forward
Fostering cooperative working relationships among City departments
Developing and preparing various reports, policies, presentations, and a variety of communication materials to disseminate program and policy information
Serving on internal task forces and committees for various programs and making recommendations as appropriate
Performing other duties as assigned