Senior Management Analyst, Analytics and Research IT

University of Washington•Seattle, WA

10d•$74,352 - $100,584•Hybrid

About The Position

UW Medicine IT Services has an outstanding job opportunity for a Senior Management Analyst. This role provides high-level program and operational management support to the Analytics and Research Information Technology programs through the planning, coordinating, and directing of administrative programs and special projects to achieve departmental and team goals. The position is a hybrid opportunity with a 100% FTE, 40 hours per week, day shift schedule. UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine, which is comprised of multiple institutions including Harborview Medical Center, UW Medical Center-Montlake Campus, UW Medical Center-Northwest Campus, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. ITS is responsible for the ongoing support and maintenance of the infrastructure and applications supporting these institutions, along with the implementation of new services and applications.

Requirements

Bachelor’s degree in Business Administration, Information Technology, or related field or equivalent education and/or experience.
5+ years’ administrative experience in a complex matrix organization involving the support of senior executives and the management of various operational activities
Strong, applied analytical skills and the ability to mentor interns and/or other team members
Exemplary experience writing, proofing, and editing for grammar, accuracy, and clarity
Exemplary communication skills in person, over the phone, and in writing
Strong, applied experience independently creating, documenting, and managing various operational support processes for a team
Demonstrated experience independently managing and optimizing a workflow
Evidence of the practice of a high-level of personal and professional ethical behavior, and the ability to educate others in general security standards
Exemplary standards of adhering to departmental standards of confidentiality
Strong applied experience managing multiple complex activities and assigning work to others
Strong, applied financial experience including managing budgets with, and the ability to guide others through, fundamental budget practices and principals
Advanced computer skills, including Word, Access, Excel and Power Point
Familiarity with database applications
Ability to influence others without the benefit of authority
Ability to work independently, problem solve, take initiative, set priorities, and handle multiple tasks efficiently, effectively, and in a timely manner
Demonstrated success interacting with diverse groups in a collaborative team environment
Ability to achieve goals under tight deadlines
Ability to know when to draw on team resources to achieve department/team goals

Responsibilities

Providing programmatic, operational, and analytical management expertise, advise, and hands-on support to the team
Managing calendars, scheduling, and supporting executive-level meetings
Coordinating travel
Coordinating, analyzing, and administering multiple million dollar budgets, including tracking and managing budget requests and expenditures, software licensing, budget analysis/forecasting, and managing reimbursements through the ITS process
Planning, coordinating, and developing meetings and keeping contents of meetings focused (including executive level meetings)
Measuring team performance and determining key performance indicators and team performance reporting
Processing, tracking, and maintaining records of key deliverables such as policies, guidelines, processes, department reports, finance reports with analysis
Tracking and providing analysis of planned and unplanned budget expenditures and committee materials
Providing team leaders with recommendations and consultation to develop and implement methods for improving any and all aspects of the team
Coordinating cross-team strategic and programmatic efforts
Developing content for internal and external communications, managing distribution through appropriate department channels (i.e., email, SharePoint, Mailman, and Teams), and managing the team intranet site(s)
Manage the creation of ITS web pages (customer-facing and internal), content development and on-going maintenance
Collaborating with Senior Leaders to identify process gaps and improve established operational processes
Developing, refining, and establishing new policies and procedures regarding best business practices, workflow, office policies, operational management, onboarding, budget submission, user access management, Help Desk routing, and Knowledge Based Document creation
Extremely knowledgeable on and provides guidance to team on department-specific and UW Medicine policies and procedures
Managing contractor/vendor relationships, including review of invoices and purchase orders, developing statements of work, and tracking planned budget expenditures
Coordinating the development of presentation materials for departmental level efforts and programs given to UW Medicine Directors and Executive Sponsors
Providing recommendations to leadership, supporting governance activities, and identifying process improvement opportunities
Managing and mentoring 1-2 student employees