Senior Maintenance

Riverview•Mobile, AL

About The Position

The Senior Maintenance Engineer carries out repairs, maintenance, alterations, and installations according to departmental procedures. The role helps ensure the hotel property remains safe, functional, and attractive by conducting preventative maintenance, assessing and prioritizing tasks, and resolving issues efficiently. It also involves providing exceptional customer service, responding promptly and professionally to guest service calls, and helping create a positive guest experience. The position requires careful troubleshooting, adherence to maintenance procedures and applicable codes, and accurate records of work performed.

Responsibilities

Inspect hotel facilities, equipment, and systems to identify defects and malfunctions; troubleshoot issues and take appropriate corrective action.
Respond promptly to maintenance service calls and guest requests, and address guest complaints with courtesy and promptness.
Perform repairs and restoration throughout guest rooms, public spaces, and mechanical rooms while maintaining high workmanship standards.
Carry out preventative maintenance on electrical, plumbing, and mechanical equipment, and regularly inspect building systems.
Perform assigned maintenance repairs related to new construction projects and collaborate with other teams to integrate new systems and facilities.
Conduct routine and preventative carpentry and painting maintenance to maintain the hotel's appearance.
Follow applicable insurance, local, county, state, and federal codes, laws, and requirements, as well as established safety protocols.
Document work performed and parts needed or used on service requests.
Keep work areas clean and organized and properly store tools and equipment after use.