Senior Maintenance

Auburn Marriott Opelika Resort & Spa at Grand National•Mobile, AL

About The Position

The Senior Maintenance Engineer at Battle House Hotel and Spa efficiently and effectively performs repairs, maintenance, alterations, and installations in accordance with departmental procedures. The role helps ensure the safety, functionality, and appearance of the hotel by performing preventative maintenance, inspecting facilities and equipment, assessing and prioritizing tasks, and resolving issues. The position also provides exceptional customer service by responding promptly and professionally to service calls and guest requests, helping create a positive guest experience.

Responsibilities

Determine defects, troubleshoot malfunctions, take corrective action according to departmental procedures, and maintain detailed records.
Follow applicable insurance and local, county, state, and federal codes, laws, and requirements for maintenance activities.
Promote and maintain a safe work environment by following established safety protocols and guidelines.
Conduct regular inspections and assessments to identify defects and malfunctions in hotel facilities, equipment, and systems.
Respond promptly to service calls to address maintenance issues and guest requests.
Perform repairs and restoration in guest rooms, public spaces, and mechanical rooms while maintaining a high standard of workmanship.
Perform routine preventative maintenance on electrical, plumbing, and mechanical equipment, and inspect building systems to prevent potential issues.
Complete assigned maintenance repairs related to new construction projects and collaborate with other teams to integrate new systems and facilities.
Perform routine and preventative carpentry and painting maintenance.
Respond to guest complaints courteously and promptly.
Document work performed, parts needed, and parts used on service requests.
Keep the work area clean and organized, and properly store tools and equipment after use.