About The Position

The Senior Maintenance employee responds to guest repair requests, communicates with guests to resolve maintenance issues, and performs preventive maintenance on tools and equipment. The role maintains building systems and equipment, conducts property inspections, manages maintenance inventory and supplies, and communicates shift activities and problems to colleagues. It requires advanced engineering operations and mechanical skills, strong knowledge of building systems and emergency response, and the ability to read blueprints and electrical schematics related to plumbing and HVAC. The position performs complex repairs across property, electrical, plumbing, mechanical, HVAC, refrigeration, and pool-heating systems, while ensuring work complies with company standards and applicable codes. It diagnoses and repairs boilers, pumps, appliances, and related components; troubleshoots hotel MEP systems; follows Lockout/Tagout procedures; and uses maintenance software for preventive maintenance and energy management. The Senior Maintenance employee may train and mentor other engineers, supervise work in progress, cover supervisory duties when needed, and perform Engineer on Duty responsibilities, including readings and rounds. The role also requires following company safety, security, and service standards; reporting hazards and incidents; maintaining a clean, professional appearance; protecting confidential information and company property; and building positive working relationships. Physical tasks include lifting and moving objects, using stairs, ramps, and ladders, and bending, reaching, twisting, pulling, and stooping. Other reasonable duties may be assigned.

Requirements

  • Valid driver’s license.
  • License or certification in refrigeration or electrical, earned or currently in progress.
  • Universal Chlorofluorocarbon (CFC) certification.
  • Meet applicable state and federal certification and/or licensing requirements.
  • Display professional journeyman-level expertise in at least three listed areas, with basic skills in the remaining areas: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation.
  • Demonstrate advanced engineering operations skills and general mechanical ability.
  • Demonstrate solid knowledge and skill in the safe use of hand and power tools and other materials needed for repair and maintenance.
  • Demonstrate knowledge of building systems, emergency response, and building documentation, including reading standard blueprints and electrical schematics related to plumbing and HVAC.
  • Be able to perform complex repairs with little or no supervision.
  • Be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and handle heavier tasks with assistance.
  • Be able to move on stairs, service ramps, and ladders and reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Certificate from a two-year technical diploma program for HVAC/refrigeration.
  • Extensive experience and training in general maintenance and advanced repairs, electrical or refrigeration, and exterior and interior surface preparation and painting.
  • At least 2 years of hotel engineering/maintenance experience.

Responsibilities

  • Respond to guest repair requests and communicate with guests to resolve maintenance issues.
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
  • Inspect tools, equipment, machines, and the property; identify hazards and equipment issues and take corrective action.
  • Operate equipment and building utility shut-off valves.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate shift activities and problems to other shifts using approved programs and standards.
  • Perform complex repairs on property, electrical, plumbing, mechanical, HVAC, refrigeration, and pool-heating systems in accordance with company standards and applicable codes.
  • Inspect and repair appliances, HVAC equipment, electrical and plumbing components, boilers, pumps, and related components.
  • Troubleshoot hotel Mechanical, Electrical, and Plumbing (MEP) systems.
  • Use the Lockout/Tagout system before maintenance work and follow safety and security procedures.
  • Maintain knowledge of maintenance contracts and vendors and use engineering computer programs for preventive maintenance, energy management, and related systems.
  • Train and mentor other engineers, supervise work in progress, and act in a supervisory role when supervisors or management are absent.
  • Perform Engineer on Duty responsibilities, including readings and rounds.
  • Report maintenance problems, safety hazards, accidents, and injuries; complete required safety training and certifications; and store flammable materials properly.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Maintain professional appearance, confidentiality, quality standards, and positive working relationships.
  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Perform other reasonable job duties as requested.

Benefits

  • $500 sign-on bonus
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