Senior Maintenance Technician – Residential Portfolio

Smartland•Cleveland, OH

6d•$28 - $32•Hybrid

About The Position

Smartland is hiring a Senior Maintenance Technician who genuinely loves solving problems, takes real pride in their work, treats every unit like it's their own home - and is ready to lead a small team doing the same. This role is for individuals who are proactive, take initiative, and are committed to high-quality work and tenant satisfaction. If you get a little fired up when something's broken and you can't walk away until it's right - keep reading.

Requirements

5+ years in residential or multifamily maintenance
Experience leading, supervising, or mentoring other techs - even informally
Solid troubleshooting skills across plumbing, electrical, HVAC, appliances, and carpentry
A valid driver's license with a clean record
Your own basic tools and comfort using mobile apps for work orders
The ability to lift 75 lbs and work indoors and outdoors in Northeast Ohio weather

Nice To Haves

Exterior maintenance experience is a big plus

Responsibilities

Lead and coordinate 1-2 maintenance techs - assigning work orders, setting daily priorities, and making sure nothing falls through the cracks
Tackle service requests and emergency repairs - plumbing, electrical, HVAC, appliances, carpentry, you name it
Complete unit turns on time and up to Smartland standards - patch, paint, repair, and get units rent-ready fast
Perform inspections and preventive maintenance so small problems don't become big ones
Assist with exterior repairs and maintenance as needed
Document everything in AppFolio - work order notes, photos, parts used - and make sure your team does the same
Mentor junior techs, answer their questions, and help them grow
Coordinate with vendors when specialty work is needed and communicate professionally with residents and staff