Senior Maintenance Technician – Residential Portfolio

Smartland • Cleveland, OH

5d • Hybrid

About The Position

Smartland is hiring a Senior Maintenance Technician who genuinely loves solving problems, takes real pride in their work, treats every unit like it's their own home - and is ready to lead a small team doing the same. This role is for individuals who are proactive, take initiative, and are committed to high standards. The ideal candidate will lead and coordinate 1-2 maintenance technicians across a portfolio of homes and apartments, ensuring work is completed efficiently and to high standards. Responsibilities include tackling service requests and emergency repairs, completing unit turns, performing inspections and preventive maintenance, and documenting all work in AppFolio. This is an opportunity to build a career with a company that invests in its people.

Requirements

• 5+ years in residential or multifamily maintenance
• Experience leading, supervising, or mentoring other techs - even informally
• Solid troubleshooting skills across plumbing, electrical, HVAC, appliances, and carpentry
• A valid driver's license with a clean record
• Your own basic tools and comfort using mobile apps for work orders
• The ability to lift 75 lbs and work indoors and outdoors in Northeast Ohio weather
• A positive attitude that tenants and teammates actually want to be around

Nice To Haves

• Exterior maintenance experience is a big plus

Responsibilities

• Lead and coordinate 1-2 maintenance techs - assigning work orders, setting daily priorities, and making sure nothing falls through the cracks
• Tackle service requests and emergency repairs - plumbing, electrical, HVAC, appliances, carpentry, you name it
• Complete unit turns on time and up to Smartland standards - patch, paint, repair, and get units rent-ready fast
• Perform inspections and preventive maintenance so small problems don't become big ones
• Assist with exterior repairs and maintenance as needed
• Document everything in AppFolio - work order notes, photos, parts used - and make sure your team does the same
• Mentor junior techs, answer their questions, and help them grow
• Coordinate with vendors when specialty work is needed and communicate professionally with residents and staff

Benefits

• Medical, dental, and vision insurance
• PTO + paid holidays
• A real career path: Senior Tech → Supervisor -> Director. We promote from within and want to help you get there.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed