Senior Maintenance Supervisor

HIGHLANDS VISTA GROUP MANAGEMENT•Richmond, VA
•$68,000 - $70,000

About The Position

The Senior Roving Maintenance Supervisor oversees and coordinates maintenance operations across multiple HVG communities. The role provides support and instruction to maintenance teams, helps improve work order completion and make-ready performance, assesses staffing needs, and ensures teams are trained on Highlands Vista Group systems and policies. The supervisor travels between properties in Virginia (Richmond), South Carolina (Columbia and Spartanburg), and Georgia (Augusta and Macon), including travel to underperforming or short-staffed properties. The position focuses on efficient, safe, and compliant maintenance operations, preventive maintenance, troubleshooting, and minimizing downtime. It also requires maintaining positive and professional relationships with residents, staff, communities, and associated agencies.

Requirements

  • At least 5 years of residential maintenance experience.
  • Proven experience supervising maintenance teams and managing industrial maintenance operations.
  • Strong mechanical and electrical knowledge, including familiarity with high- and low-voltage systems.
  • Proficiency using CMMS for maintenance management and scheduling.
  • Experience with HVAC systems and programmable logic controllers.
  • Appliance repair experience.
  • Excellent leadership and project management skills.
  • Ability to read and interpret schematics.

Nice To Haves

  • HVAC certification.
  • CPO certification.
  • EPA Universal certification.

Responsibilities

  • Perform minor repairs involving electrical systems, plumbing, appliances, flooring, carpentry, and heating and air conditioning.
  • Travel, sometimes out of state, to underperforming or short-staffed properties and assist with daily maintenance department operations.
  • Complete minor repairs and improvements in vacant units to make them market-ready in a timely manner.
  • Perform carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair; assist with vinyl floor, cove, and wall base installation.
  • Maintain equipment and monitor inventory.
  • Assist with snow removal and seasonal upkeep.
  • Assist with trash removal and keep grounds and common areas free of trash and debris.
  • Provide emergency on-call service for after-hours maintenance-related issues when required while at a community.
  • Assist with emergency roof and exterior siding repairs.
  • Perform assigned preventive maintenance duties and tasks.
  • Complete special projects assigned by the Regional Manager.
  • Foster positive, active, and collaborative relationships with residents, communities, and associated agencies; work patiently, professionally, and cooperatively with residents and staff.
  • Enforce and adhere to company policies, rules, and regulations.
  • Preserve and respect the confidentiality of residents and applicants.
  • Participate in training seminars as requested.
  • Perform other duties as assigned.
  • Provide support and instruction to maintenance teams across multiple communities and help improve work order completion and make-ready performance.
  • Assess staffing needs and help ensure maintenance teams are trained on company systems and policies.
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