Senior Maintenance Manager
About The Position
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role: Oversight of large-scale multifamily maintenance operations consisting of 1,400+ apartment homes across multiple communities. Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At AvalonBay Communities, we’re redefining community living, and we need skilled professionals like you to keep our communities running at their best. As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets AvalonBay’s standards while delivering outstanding customer service and operational excellence.
Requirements
- Valid driver’s license and automobile insurance (where applicable).
- EPA Type I/II or Universal Certification (required).
- Certified Pool Operator (CPO) certification (as required).
- 3-5 years of apartment maintenance or related experience.
- 3-5 years of supervisory experience preferred.
- Strong leadership and organizational abilities to manage teams and operations.
- Expertise in property systems, repairs, and maintenance best practices.
- Proven ability to promote safety, manage budgets, and deliver exceptional customer service.
Responsibilities
- Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
- Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
- Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
- Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
- Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
- Ensure smooth apartment turnover processes and assess damage charges for departing residents.
- Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
- Monitor vendor work and ensure compliance with AvalonBay policies, safety standards, and all federal, state, and local laws.
- Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.
Benefits
- Comprehensive benefits — health, dental and vision
- 401(k) with company match
- paid vacation and holidays
- tuition reimbursement
- an employee stock purchase plan and more.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
