Senior Maintenance Manager

RPM Living•Fort Worth, TX
•Onsite

About The Position

The Senior Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by maintaining the property's interior and exterior safely, to RPM standards, and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. It oversees property and grounds maintenance, maintenance staff, budgets, work orders, safety and compliance, and preventative maintenance. The manager also troubleshoots and repairs building systems, responds to emergencies, maintains records, and mentors the maintenance team.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification is required.
  • Microsoft Office Suite and project management qualifications.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see well enough to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds indicating potential issues.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • A flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver's license.

Responsibilities

  • Supervise maintenance of the properties and grounds, safely direct maintenance staff, and develop a highly skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders to support timely completion and resident satisfaction; manage the work order process and maintain records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
  • Liaise with property managers, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to enhance their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Monthly bonuses.
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