Senior Mailroom Operator

Yeshiva University•New York, NY

5d•Onsite

About The Position

This position supports the Director of Print Production and RIETS Press operations by assisting with print production, logistics, forecasting, and day-to-day workflow coordination. The role is responsible for managing RIETS Press order fulfillment, online store operations, vendor coordination, and supporting community engagement initiatives, including visiting groups and campus events. Responsibilities include assisting with scheduling, job entry, job tracking, quality control, deliveries, and pickups between the Wilf, Beren, Brookdale, and Ferkauf campuses, including return deliveries and pickups.

Requirements

High School diploma and 4 years of related experience
Knowledge of USPS Regulations, Policies, and Procedures
Knowledge of computer operations as it relates to mail software
Speaks to clients and colleagues in a respectful and thoughtful manner
Develops effective relationships with peers, students, and employees
Provides excellent customer service and has demonstrated attention to detail and good interpersonal skills
Seeks to apply technology and innovation to improve efficiency and solve problems
Ability to lift up to 50 lbs.
Must have a valid driver's license

Nice To Haves

Bachelor’s degree preferred
An equivalent combination of education and prior related experience will also be considered

Responsibilities

Analyze, process, and follow up on the workflow of the mail rooms by determining the best method for incoming/outgoing USPS mail, intercampus mail, and overnight couriers
Ensure the completion of jobs and monitors supplies.
Meet with clients and representatives of USPS, FedEx, UPS, and other vendors to clarify instructions, resolve complaints, negotiate schedules, and advise on cost-effective methods consistent with the highest quality
Coordinate all mail pickup and delivery, ensure outgoing mail and bulk mail are processed, and incoming mail is distributed appropriately
In consultation with the Director of Print Production, coordinate all mailing requests, assign work to staff and student workers
Coordinate the daily shuttle to Beren and Cardozo from the Wilf campus
Enter all packages into the tracking system
Operate the bulk mail process to include folding, inserting, labeling, and operating various mail equipment, and managing the mail list
Maintain billing records and file management system of completed jobs, reviewing completed work for accuracy and quality; perform routine maintenance on machines
Maintain the work area in a neat and orderly fashion
Perform Mail Clerk and Messenger duties as required