Mailroom

MetaSan Diego, CA
$21 - $21Onsite

About The Position

Seeking a Senior On-Site Services Specialist to support mailroom, shipping/receiving, copy center, scanning, document production, and light facilities services in a customer-focused office environment. This role requires strong customer service skills, technical aptitude, reliability, and the ability to work independently while supporting daily business operations.

Requirements

  • High school diploma or GED required.
  • 1–2 years of related office services, mailroom, copy center, shipping/receiving, or document production experience preferred.
  • Experience with high-volume copiers, scanners, mailroom equipment, or related office technology preferred.
  • Proficiency with basic computer applications, including Microsoft Office.
  • Understanding of shipping, receiving, mail distribution, and inventory procedures.
  • Basic electronics and equipment troubleshooting knowledge preferred.
  • Strong problem-solving, organizational, and multitasking abilities.
  • Excellent customer service, interpersonal, and verbal communication skills.
  • Ability to read and understand technical manuals, instructions, and written procedures.
  • Ability to work independently and adapt to changing priorities.
  • Ability to stand, walk, lift, move materials, and perform physically active duties throughout the workday.
  • Valid driver's license may be required.

Responsibilities

  • Process and distribute incoming/outgoing mail, packages, shipments, faxes, and office supplies.
  • Perform shipping, receiving, dock, and delivery functions, including verifying packing slips and maintaining shipment records.
  • Operate high-volume copiers, scanners, imaging equipment, and bindery/finishing equipment.
  • Complete copying, scanning, imaging, binding, finishing, filing, archiving, and document production tasks.
  • Monitor copier and printer functionality, replenish supplies, clear paper jams, perform basic troubleshooting, and coordinate service calls.
  • Maintain equipment, service, meter, inventory, and job tracking logs.
  • Calculate job charges and generate reports as needed.
  • Respond to customer requests and provide updates regarding job status and service needs.
  • Deliver completed work to designated locations within and outside the facility.
  • Support meeting room and conference room setups.
  • Assist with office moves, light maintenance, housekeeping, and facility support tasks.
  • Provide occasional reception and administrative support.
  • Maintain organized, stocked, and professional work areas.
  • Travel between buildings as needed and perform other duties as assigned.
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