Senior Mac Engineer

Western Digital•Irvine, CA

2d•Onsite

About The Position

We are seeking a highly skilled Senior Mac Engineer to design, implement, and support enterprise Apple device management solutions. This role will be a part of a team within a fast-paced, dynamic environment, focused on the architecture and lifecycle management of macOS, iOS, and iPadOS devices using modern MDM platforms, including Jamf and Microsoft Intune.

Requirements

5–8+ years of experience managing Apple devices in an enterprise environment
Jamf certifications (Jamf 300/400)
Deep expertise with Jamf Pro for macOS/iOS/tvOS
Strong experience with Microsoft Intune (Endpoint Manager) for macOS/iOS
Hands-on experience with Apple Business Manager (ABM)
Strong scripting skills (Bash, Zsh, or Python)
Experience with macOS internals, security frameworks, and system architecture
Knowledge of identity integration (Azure AD / Entra ID, SSO, Conditional Access)
Experience with device compliance, encryption (FileVault), and security tooling
Familiarity with networking fundamentals (VPN, Wi-Fi profiles, certificates)

Nice To Haves

Experience with Microsoft Entra ID (formerly Azure AD) and Conditional Access policies
Experience integrating with Entra or other IdPs
Knowledge of compliance frameworks (SOC 2, ISO 27001, CIS benchmarks)
Background in user enablement, training, or technical writing
Familiarity with tools like Autopkg, Setup Manager, Installomator
Understanding of Blueprints and Compliance delivery mechanisms
Familiarity with Platform SSO configurations

Responsibilities

Design and implement scalable Apple device management solutions using Jamf Pro and Microsoft Intune
Architect zero-touch deployment workflows leveraging Apple Business Manager (ABM) and Automated Device Enrollment (ADE)
Manage the full lifecycle of macOS and iOS devices (provisioning, configuration, patching, compliance, and decommissioning)
Develop and maintain configuration profiles, policies, and scripts (Bash, Zsh, or Python)
Integrate Apple devices into enterprise identity platforms (Azure AD / Entra ID)
Implement and enforce security baselines aligned with CIS benchmarks and organizational standards
Manage OS upgrade strategies and application deployment (PKG, DMG, VPP apps)
Troubleshoot complex endpoint, authentication, and MDM issues across macOS/iOS environments
Collaborate with security, networking, and infrastructure teams to ensure compliance and performance
Automate workflows and reporting using APIs and scripting
Provide Tier 3 escalation support and mentor junior engineers
Partner with Global Service Desk to operationalize Apple support at scale
Create structured troubleshooting workflows for common macOS/iOS issues
Create and maintain end-user documentation for Apple devices