Senior Loss Control Consultant

Berkley • Marlborough, MA

11h • Hybrid

About The Position

Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation, Acadia is financially strong and has high ratings from A.M. Best and Standard & Poor’s. Acadia values its employees, customers, and communities, promoting an inclusive environment that encourages continuous learning and development.

Requirements

• Minimum of 5-7 years of experience in loss control, risk control, safety management, insurance underwriting support, or a related discipline.
• Bachelor's degree (B. A.) in Occupational Safety, Risk Management, Insurance or related field preferred
• Experience working with multi-line commercial insurance accounts preferred.
• Strong knowledge of property, casualty, and workers’ compensation exposures and controls.
• Familiarity with safety and risk management standards (e.g., OSHA regulations, NFPA codes, ANSI standards).
• Ability to conduct hazard identification, risk assessments, and evaluate control measures.
• Knowledge of fire protection systems and property valuation/replacement cost estimating techniques.
• Understanding of claims processes and loss analysis.
• Ability to analyze complex risk exposures and develop practical, cost-effective recommendations.
• Strong problem-solving skills with the ability to support clients in implementing solutions.
• Capable of interpreting data, trends, and loss history to inform service plans.
• Strong interpersonal and communication skills (written and verbal).
• Ability to present training, lead client education sessions, and deliver technical information clearly.
• Proven ability to build and maintain professional client relationships.
• Ability to influence and promote safety culture and loss control value.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Ability to work independently, meet deadlines, and maintain quality standards.
• Experience developing and managing client service plans.
• Ability to work cross-functionally with underwriting, claims, and other departments.
• Experience mentoring, training, or acting as a technical resource preferred.
• Ability to contribute to team initiatives, quality reviews, and internal training programs.
• Commitment to continuous learning and staying current with industry trends and regulatory changes.
• Active participation in professional organizations (e.g., ASSP, RIMS, NFPA) preferred.
• Professional designations such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), CPCU, or equivalent are highly desirable.
• Ability to travel to client sites as needed.
• Valid driver’s license and ability to conduct on-site inspections.

Nice To Haves

• Bachelor's degree (B. A.) in Occupational Safety, Risk Management, Insurance or related field
• Experience working with multi-line commercial insurance accounts
• Experience mentoring, training, or acting as a technical resource
• Active participation in professional organizations (e.g., ASSP, RIMS, NFPA)
• Professional designations such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), CPCU, or equivalent

Responsibilities

• Conducts surveys and services accounts by identifying and evaluating hazards and controls pertaining to all lines of coverage.
• Develops client-related service plans based on needs analysis and assists the client with problem resolution, policy and procedure development and solution implementation.
• Services existing accounts according to mutually agreed upon plans developed for each account.
• Participates in client training and education.
• Submits recommendations to improve conditions which will mitigate or control the hazards identified and follows-up on recommendations.
• Assists accounts on potential exposures and promotes the value of Loss Control and sound safety program in the acquisition and retention of profitable business.
• Appraises properties to determine replacement costs for fire insurance coverage.
• Monitors own workload to ensure timely service and meet deadlines.
• Participates in agency visits and staff meetings as needed.
• Provides technical assistance to the claim department on losses.
• Provides loss control services for all departments and assists other departments in their efforts to write and retain profitable business.
• Develops an area of expertise, provides training and acts as a resource in specialty area for Branch.
• Coordinates the collection and dissemination of material related to specialized technical areas assigned.
• Participates in training and self-development and may mentor/train others within the department.
• Meets or exceeds Department Standards for production, quality and timeliness of survey work.
• May assist Regional Loss Control Director with quality reviews.
• Actively participates in professional organizations.
• Keeps abreast of industry news and developments.
• Other duties as assigned.

Benefits

• Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
• Eligible to participate in annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior