Senior Logistics Manager

Suzano Packaging•Pine Bluff, AR

About The Position

The Senior Logistics Manager leads logistics and finished goods operations, with responsibility for warehousing, shipping, transportation, and third-party logistics activities. This role is critical to ensuring products move safely, efficiently, and on time from our manufacturing operations to our customers through rail and truck transportation. The Senior Logistics Manager will partner closely with Production, Procurement, Customer Service, and other operational teams to improve On-Time In-Full (OTIF) performance, control logistics costs, strengthen customer service, and transform the overall logistics organization. A major focus of this position will also be developing the team, building succession plans, and creating a strong talent pipeline to support future leadership and operational needs.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.
Significant experience in logistics, transportation, warehousing, or supply chain operations within a manufacturing or similarly complex operational environment.
Proven experience leading teams and managing day-to-day logistics operations.
Experience managing or working directly with railroad transportation operations.
Experience with truck transportation, freight management, warehousing, and logistics service providers.
Demonstrated ability to manage operational performance, costs, productivity, and customer service metrics.
Experience leading organizational change, process improvement, or operational transformation initiatives.

Nice To Haves

Experience in the paper, packaging, pulp, forest products, or related manufacturing industries.
Experience managing 3PL providers and external warehouse operations.
Experience with export logistics and freight operations.
Experience developing succession plans and building talent pipelines within an operational organization.
Experience using logistics KPIs, scorecards, and data to drive continuous improvement.

Responsibilities

Lead day-to-day logistics operations across warehousing, shipping, transportation, and finished goods activities, ensuring safe, reliable, and efficient execution.
Oversee transportation operations utilizing both rail and truck, ensuring products are delivered to customers on time and in full.
Manage third-party logistics providers (3PLs), external warehouses, freight partners, and related logistics operations to ensure strong service, cost, and performance.
Lead and develop the logistics leadership team and broader organization, creating succession plans and preparing employees for future career and leadership opportunities.
Build a strong internal talent pipeline to support workforce planning, anticipated retirements, and future operational needs.
Develop and monitor logistics scorecards and key performance indicators related to OTIF, productivity, transportation costs, service levels, and operational efficiency.
Collaborate closely with Production, Procurement, Customer Service, and other teams to align production, inventory, transportation capacity, and customer requirements.
Drive change management and transformation initiatives to modernize logistics processes, improve productivity, reduce waste, and strengthen organizational capabilities.
Oversee freight, export, and transportation activities while identifying opportunities to optimize logistics costs and improve customer service.
Manage and resolve logistics-related customer claims and complaints, identifying root causes and implementing corrective actions to prevent recurrence.