Senior Loan Processor III

CIBC•Worth, IL

6d•Hybrid

About The Position

As a Senior Processor (Processor Level III) in the Consumer Processing Department, your primary responsibilities encompass monitoring processing activities to ensure accuracy, compliance, and completeness. This role will assess and verify loan applications, collect, review and validate supporting documentation. Consumer Processing liaises with various stakeholders throughout the lending processing to resolve issues, obtain additional information, and meet defined service level turn-time requirements. Quality control is key to minimize errors and ensure high standards are maintained. The Senior Processor is a point person for outstanding issues/concerns/escalations with pipeline activities. As an experienced lending professional, you will be recognized as a subject matter expert on processing activities and champion adherence to regulatory/investor requirements and internal standards. At CIBC we enable the work environment most optimal for you to thrive in your role. You will have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

Requirements

At least 10 years retail lending experience with focus on portfolio real estate secured and other consumer lending products including grant programs.
Strong expertise in working with high-net-worth clients as well as third-party service providers across the US footprint.
Skilled in Financial Analysis: Review and analyze supporting documents to ensure accuracy and compliance with regulatory requirements.
Detail-Oriented & Organized: Thrive in fast-paced, deadline-driven environments, effectively managing multiple tasks while maintaining accuracy.
Effective Communicator: Excel at verbal and written communication, clearly presenting information to stakeholders, including assisting with procedural/job aid updates, and presentation materials for training.
Technology-Proficient: Working knowledge of industry tools and systems like Encompass, MeridianLink Consumer, SuperNova, MS Office (Excel, Word, PowerPoint, Teams, Outlook) products, and FIS/IBS.
Regulatory Knowledge: Strong understanding of federal and state lending regulations, ensuring compliance with consumer protection laws.
Customer-Focused & Collaborative: Build strong relationships with internal partners, providing exceptional service while ensuring sound decisions.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
May be asked to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

Nice To Haves

Assist with department special projects and/or testing initiatives.

Responsibilities

Monitor processing activities to ensure accuracy, compliance, and completeness.
Assess and verify loan applications, collect, review and validate supporting documentation.
Liaise with various stakeholders throughout the lending processing to resolve issues, obtain additional information, and meet defined service level turn-time requirements.
Perform quality control to minimize errors and ensure high standards are maintained.
Serve as a point person for outstanding issues/concerns/escalations with pipeline activities.
Champion adherence to regulatory/investor requirements and internal standards.
Work closely with Bankers, Disclosure Team, Underwriters, Closing, and Post Closers to ensure a timely and accurate experience for our customers.
Ensure all file documentation is complete, accurate, verified, and dates are met.
Ensure processes align with the bank’s guidelines, risk appetite, policies, standards, and consumer laws and regulation requirements while providing sound judgment.
Craft detailed communication that clearly present rationale, assessment, and evaluation results.
Work closely with Bankers, Disclosure Team, Underwriters, Closers, Post Closers, Group Portfolio Managers, and Senior Management to ensure seamless loan/line processing activities.
Stay updated on market conditions, industry regulations, investor guidelines, and consumer lending laws to maintain compliance and adapt to evolving enhancements.
Complete at least five community outreach volunteer hours annually, contributing to the bank’s commitment to community development.
Review and analyze supporting documents to ensure accuracy and compliance with regulatory requirements.
Examine documents for completeness, accuracy, and adherence to lending guidelines.
Assess and verify consumer loan applications for accuracy, completeness, and eligibility.
Collect, review, and validate supporting documentation (income, credit reports, identification, etc.).
Assist in training junior processors and provide guidance on complex cases.
Accurately enter loan data into processing systems and maintain up-to-date records.
Conduct quality control checks to minimize errors and ensure high standards are maintained.
Oversee an assigned pipeline up to 50 lines/loans per month.
Identify discrepancies or issues that may impact the processing process.
Drive processing activities, ensuring all supporting documentation is received, complete, and validated.
Implement quality control measures to prevent errors or omissions.
Coordinate with stakeholders to resolve any last-minute issues.
Active participation in community involvement initiatives, supporting the bank’s community development efforts.