Senior Loan Officer

The Cavco Family of Companies•Plano, TX

14h•Onsite

About The Position

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Senior Loan Officer to help grow our Originations Department. This in-person role is in our Plano, TX office. As a Senior Loan Officer, you will collaborate with Loan Processors, Underwriting, Compliance team and other essential departments. The Senior Loan Officer will be responsible for managing relationships with retailers and other partners. The ideal candidate will have excellent customer service skills, a deep understanding of lending products, and the ability to guide borrowers through the loan process with professionalism and care.

Requirements

Excellent written, verbal and interpersonal communication skills
Strong organizational and time management skills, with the ability to multi-task
Ability to identify and resolve problems in a timely manner
Effective decision-making, customer service and problem-solving skills
Ability to work independently
Strong attention to detail and accuracy
Ability to work effectively in a team environment
Recognized leadership capabilities and executive presentation skills
BA/BS degree required in Marketing, Business, Accounting, Finance or Management
Working knowledge of Microsoft Office and financial calculator
3 years of Manufactured Housing Loan Officer experience OR 5+ years of Loan Officer experience
Applicants must be authorized to work for ANY employer in the U.S.
Local candidates only - relocation not available.

Responsibilities

Managing relationships with assigned retailers by originating loans and providing high quality service
Provide unparalleled service to borrowers ensuring that their needs are met in a timely and accurate manner
Guiding borrowers through the loan process, from application to closing
Present and explain different loan options to borrowers and retailers
Communicating denial reasons to the retailer, to effectively maintain the relationship
Communicating loan approval to retailer and customer, selling benefits of our program to win loan
Work with internal staff to provide alternatives to turn denials into approvals
Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval
Ensure loans adhere to investor guidelines
Ability to adjust work and thought process to accommodate multiple investor guidelines
Employ a strong sense of urgency and ownership
Demonstrate a professional work ethic in all facets of completing work duties
Perform other duties and special projects as assigned