Senior Loan Officer

Ag Resource ManagementSugar Land, TX
Remote

About The Position

The Senior Loan Officer is responsible for developing complex lending relationships while managing a portfolio of high-value agricultural and commercial customers. This role provides financing expertise, manages more advanced customer relationships, supports portfolio growth and retention, and serves as a trusted advisor to customers. A strong understanding of agricultural lending and commercial credit is essential.

Requirements

  • Strong agriculture background with business development experiences a must
  • 3-5+ years of experience of credit and underwriting.
  • Ability to build relationships to promote loan volume and credit quality.
  • Must be self-motivating and driven.
  • Excellent communication skills.
  • Experience with loan documentation.

Nice To Haves

  • Leadership experience a plus, but not required

Responsibilities

  • Manage a portfolio of approximately 30- 40 customer relationships within the assigned territory or market.
  • Focus on developing and maintaining new and existing customer relationships with aggregate balances greater than $1 million and/or long-standing ARM customer relationships.
  • Attract, retain, and manage strategic, complex, and high-value customer relationships that are not assigned to an Area Manager.
  • As Area Manager portfolios grow, assume responsibility for transitioned customer relationships to ensure continuity of service and ongoing relationship management.
  • Serve as the primary day-to-day relationship manager for assigned customer accounts.
  • Maintain regular communication with customers to ensure satisfaction, strengthen relationships, and identify additional financing or service needs.
  • Drive annual renewal activities, including pricing discussions, term negotiations, and coordination of required documentation.
  • Partner with Credit, Operations, and other internal departments to facilitate seamless renewals, issue resolution, and exceptional customer service.
  • Monitor portfolio performance, customer utilization trends, and potential risk indicators, escalating concerns when appropriate.
  • Coordinate the timely collection of financial statements, reporting requirements, and other required customer documentation.
  • Maintain accurate customer records, pipeline activity, forecasts, and relationship updates within HubSpot CRM.
  • Participate in Regional Meetings by providing pipeline updates, portfolio status, and closing forecasts.
  • Support customer retention initiatives by proactively addressing customer concerns and identifying opportunities to strengthen existing relationships.
  • Assist customers with onboarding and effective utilization of the ARM customer portal and its functionality.

Benefits

  • 401(k) (Roth and Traditional options) with employer match and vesting
  • Paid Time Off (PTO)
  • Competitive compensation and benefits package
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