Senior Living Server

Grace Management•Jacksonville, FL

About The Position

The Server works in the dining room serving meals to senior residents and performing related meal-service tasks. The role helps ensure the dining operation is pleasant and efficient and prepares food according to dietary standards. Servers communicate with residents, support food-service operations, and follow facility policies, safety procedures, infection-control procedures, and residents’ rights policies. The position also supports resident-centered activities and may assist with other resident-related tasks, projects, committees, meetings, and in-service education as assigned. The role requires dependability, a neat and professional appearance, and the ability to work cooperatively with dining-room associates.

Requirements

High school diploma or GED at a minimum.
Ability to communicate by speaking, seeing, and hearing sufficiently to serve residents.
Excellent customer-service and interpersonal skills for working with people at various levels, including associates and residents.
Ability to read, write, and speak English.
Ability to relate to residents and associates courteously and diplomatically under all circumstances.
Must be free of communicable disease.
Complete drug testing and a criminal-record background check upon hire and upon a supervisor’s request.
Ability to bend, stand, lift, stoop, sit, walk, and stretch, and to lift or carry up to 40 pounds.
Maintain a professional, neat appearance, adhere to the dress code, and practice good personal hygiene.

Responsibilities

Follow written and oral directions.
Communicate and relate to community residents.
Assist with dining-room setup and service.
Take orders and serve food appropriately.
Set up and deliver trays upon request of the chef or cook.
Bus tables and trays in the dining room and other areas as necessary.
Pour and cover beverages, and assist with preparing and covering food.
Assist with the proper care and use of kitchen and dining-room equipment.
Clean work areas as directed.
Work at a steady pace to meet the needs of cooks and residents.
Work cooperatively with dining-room associates to support a pleasant and efficient operation.
Explain or relate the menu to residents.
Act as a liaison between residents and the food-service department.
Understand and observe infection-control procedures related to the food-service department.
Follow residents’ rights policies and the facility safety program.
Maintain a neat, clean appearance and follow the dress code as directed by the chef or cook.
Work scheduled shifts and demonstrate dependability.
Perform other duties and assignments as necessary.
Support and participate in resident-centered activity programs.
Participate in projects or committees as assigned.
Attend associate meetings, in-service education, and associate functions as requested by a supervisor.
Assist with a variety of resident-related tasks as assigned.
Adhere to and carry out all policies and procedures.