Senior Living Sales Consultant

Sholom Community Alliance • St. Louis Park, MN

4d • Onsite

About The Position

The Senior Living Sales Consultant plays a key role in driving occupancy and revenue growth within Sholom’s market-rate housing communities. This is a high-impact, performance-driven sales role designed for a motivated professional who thrives on building relationships, closing deals, and exceeding goals. This position focuses exclusively on sales—converting qualified leads into move-ins through relationship-based selling, thoughtful follow-up, and an exceptional customer experience. The Sales Consultant partners closely with prospective residents and their families, guiding them through one of life’s most meaningful decisions and ensuring a smooth, confident transition into the community. This role is ideal for a results-oriented closer who is energized by opportunity, motivated by performance incentives, and passionate about helping people find a place they can truly call home—while being rewarded for their success.

Requirements

• Minimum three years of experience in senior living, hospitality, or another high-performance sales environment required.
• Proven record of achieving or exceeding individual sales and occupancy goals.
• Experience using CRM systems to manage a structured sales pipeline.
• Expert-level sales and closing skills, with a strong ability to build trust and move prospects toward decision.
• Consultative selling style, focused on listening, understanding needs, and providing tailored solutions.
• Excellent written and verbal communication skills.
• Highly organized with exceptional follow-through, attention to detail, and time management.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
• Self-motivated, goal-oriented, and driven by measurable outcomes.
• Willingness to work occasional evenings or weekends to accommodate tours, move-ins, or prospect needs.

Nice To Haves

• Bachelor’s degree in business, marketing, or a related field preferred; equivalent experience considered.

Responsibilities

• Achieve and exceed monthly, quarterly, and annual occupancy and revenue goals as outlined by your manager.
• Manage the full sales cycle—from initial inquiry through signed lease and move-in—with professionalism, urgency, and attention to detail.
• Participate in regular sales meetings and performance reviews to refine strategies and maintain accountability to goals.
• Respond promptly and personally to all inquiries, ensuring an exceptional and personalized experience for each prospect.
• Conduct professional, engaging community tours that effectively communicate Sholom’s lifestyle, services, and amenities.
• Build rapport with prospective residents and their families through trust-based, needs-focused conversations.
• Coordinate logistics and timelines leading up to move-in, ensuring that apartments are prepared and ready, and all necessary details are communicated.
• Partner closely with internal departments to ensure a seamless and positive move-in experience for prospective residents and their families.
• Accurately record all interactions, tours, and outcomes in the CRM system.
• Use CRM data to prioritize follow-ups, manage pipeline activity, and forecast move-ins.
• Generate weekly sales reports by Monday at noon and updates on sales activity, conversion rates, and progress toward occupancy goals per the outline.
• Collaborate with the VP of Sales and Marketing, Regional Sales Manager and Director of Community Relations to ensure consistency in messaging and strategy.
• Partner with other Campus sales, admissions and outreach leaders to ensure collaboration and best outcomes for Sholom.
• Perform other duties as assigned by the Campus Administrator or Vice President of Sales and Marketing.

Benefits

• Medical
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Life and AD&D Insurance
• HSA
• FSA
• Dependent Care FSA
• 403(b) Retirement Plan with Employer Match
• Hospital, Accident and Critical Illness Insurances
• Competitive Paid Time off
• Sick and Safe Time
• Paid Holidays
• Tuition Assistance Program
• SNF RN/LPN Student Loan Reimbursement
• Education discounts with local Universities
• Support navigating Federal Public Service Loan Forgiveness and MN Long Term Care Nurse Forgiveness Programs
• Gym memberships and discounts
• Krupp Loan and/or Advance Programs
• Employee Assistance Programs
• Learn to Live Mental Health Resources
• Cell Phone discounts
• Movie discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree