Senior Linux Data Center Technician - Memphis

SpaceXSI•Southaven, MS

11h

About The Position

As a Senior Linux Data Center Technician at SpaceXSI, you will help maintain the health of server and network infrastructure at data centers and global points of presence. The role focuses on the operations metrics mean time to detect (MTTD) and mean time to repair (MTTR). You will follow procedures, learn quickly, attend to details, remain reachable by cell phone, and travel onsite for emergencies as needed. You will understand the equipment under your responsibility and identify efficiencies and improvements to server intake and repair processes. The position supports initial data center construction and ongoing operations, including equipment installation, monitoring, troubleshooting, inventory and asset management, ticket resolution, documentation, hardware receipt and decommissioning, vendor returns, spare-parts management, and network layout design. Evening and weekend availability is required, with schedules varying according to site operational needs.

Requirements

High school diploma or equivalency certificate.
At least 5 years of experience working with server, storage, compute, and network hardware.
At least 5 years of experience troubleshooting and repairing servers and networking infrastructure.
At least 5 years of experience in inventory management and ordering, receiving, and shipping server and network equipment.
Ability to work in tight quarters and perform job functions requiring physical dexterity.
Ability to lift up to 35 pounds unassisted.
Comfort working at heights up to 50 feet with appropriate safety gear.
Comfort working in an environment with noise exposure.
Available to work evenings and weekends, with flexibility according to site operational needs.
Subject to pre-employment drug testing and random drug and alcohol testing.
Subject to pre-employment and annual post-employment background checks.

Nice To Haves

Strong Linux skills, including navigating directories and filesystems, manipulating files in the shell, configuring user permissions, installing packages and managing software, identifying and applying filesystem types, managing processes with Linux commands, and basic troubleshooting and debugging.
Bash or other scripting experience.
Experience being on-call and responding to critical events as needed.
Experience leading data center infrastructure projects.
Curiosity and interest in learning new things in the data center field.
Excellent prioritization and time management skills.
Ability to work in a fast-paced environment.
Attention to detail.
Oracle experience.
Inventory management experience.
At least 4 years of experience in structured copper/fiber cabling.
At least 4 years of experience with power and cooling concepts inside a data center.

Responsibilities

Report to the job site during initial construction and provide updates to the engineering team as required.
Troubleshoot and monitor servers and networks in data centers and global points of presence.
Rack and stack data center network equipment.
Maintain warehouse inventory and asset records using the internal application.
Label and troubleshoot fiber and optics cables.
Install, troubleshoot, and repair power-supply cabling.
Install racks, servers, and switches, including staging racks, cabling, powering up equipment, and handing it off to the provisioning team for customer capacity allocation.
Manage, respond to, and resolve data center operations tickets through Jira.
Create and maintain task documentation and standard operating procedures.
Receive and decommission data center hardware.
Manage vendor returns for infrastructure under and out of warranty.
Manage spare-parts inventory within the data center.
Define, design, and implement network layouts and solutions within data centers.