Senior Lifecycle Consultant – Medium Tractor Products

Caterpillar Inc.•Peoria, IL

12d•$128,470 - $192,710•Onsite

About The Position

As a Senior Lifecycle Consultant you will lead the integration and execution of aftermarket and lifecycle requirements for Medium Tractor Products (MTP) within New Product Introduction (NPI) programs. Provide technical expertise and cross-functional leadership to ensure alignment between product development, parts readiness, serviceability, and lifecycle performance. Additionally, you will operate at the intersection of engineering, product support, and supply chain—driving data-informed decisions that improve customer uptime, service outcomes, and long-term product value across MTP platforms.

Requirements

Customer Focus: Drives solutions that improve customer uptime and lifecycle outcomes
Anticipates customer needs and aligns product support strategy accordingly
Champions actions that enhance customer satisfaction and long-term value
Influencing: Influences cross-functional decisions impacting lifecycle and aftermarket outcomes
Builds alignment across engineering, NPI, and product support stakeholders
Drives adoption of recommendations through data and insight
Problem Solving: Identifies and resolves issues related to parts availability, serviceability, and lifecycle performance
Applies structured approaches to evaluate risks, alternatives, and solutions
Uses data, diagnostics, and field insights to address complex challenges
Relationship Management: Builds and maintains effective relationships across engineering, supply chain, and product support
Collaborates to resolve critical business challenges
Maintains alignment across global stakeholders
Strategic Thinking: Applies lifecycle and aftermarket strategy to influence product and NPI decisions
Identifies opportunities to improve long-term product support and services performance
Uses market trends, customer insights, and business priorities to guide recommendations

Nice To Haves

Eight or more years of experience in engineering, product support, aftermarket, or lifecycle management within heavy equipment or similar industries
Proven experience leading or supporting NPI programs, with accountability for parts readiness, serviceability, and launch execution
Strong understanding of parts operations, supply chain constraints, and dealer/service networks
Demonstrated ability to influence engineering decisions by embedding serviceability, reliability, and lifecycle considerations into product design
Experience using data, analytics, and emerging AI/digital tools to drive decisions on parts performance and lifecycle health
Track record of resolving complex parts availability, supply risks, and product introduction challenges in cross-functional environments

Responsibilities

Lead execution of aftermarket deliverables across NPI programs, ensuring parts, service solutions, and lifecycle support are launch-ready
Partner with engineering to embed serviceability, condition monitoring insights, and lifecycle requirements into product design decisions
Use data and analytics to identify risks and opportunities related to parts performance, service outcomes, and lifecycle health
Assess and apply emerging technologies, including AI and digital solutions, to enhance aftermarket performance and decision-making
Lead cross-functional initiatives to improve parts availability, service and repair solutions, and lifecycle performance
Identify and resolve complex operational and supply challenges, including parts constraints and product introduction risks
Leverage field, dealer, and product performance insights to guide lifecycle and aftermarket decisions
Define and monitor key metrics to measure aftermarket readiness, availability, and performance outcomes
Align engineering, supply chain, and product support teams to drive consistent execution
Lead projects and deliver results by influencing cross-functional and global stakeholders