Senior LAD COE Consultant

Marsh McLennan•Hartford, CT

10d•$88,000 - $176,000•Hybrid

About The Position

Mercer is hiring a Senior Life, Absence & Disability Center of Excellence Consultant for its growing Life, Absence & Disability practice. This hybrid role can be aligned with a Mercer office in the United States and requires working in the office or onsite with clients at least three days per week. The consultant supports employers, primarily with absence programs such as long-term disability, short-term disability, FMLA, and related solutions. The role contributes to client strategy, service delivery, financial analysis, plan design, renewals, business placement, benchmarking, and benefit implementation. It also manages marketing and renewal projects, coordinates requests for proposals with insurance carriers, analyzes and presents results, and negotiates competitive coverage and rates with carriers and vendors. The position includes project management and review of work completed by more junior colleagues.

Requirements

BA/BS degree.
At least 6 years of experience in Life, Absence, or Disability insurance and administration or in the consulting industry.
Superior analytical and mathematical skills, strategic planning, communication, and listening skills.
Excellent organizational and project management skills, including the ability to prioritize and handle multiple complex tasks.
Strong customer service skills and ability to work with multiple clients and develop client relationships.
Ability to manage changing expectations and timelines.
Ability to negotiate marketing and renewal results directly with carriers.
Obtain all required state Health and Life insurance licenses within 90 days of starting.
Advanced knowledge of Microsoft Office tools, including Excel, PowerPoint, and Word.

Nice To Haves

Experience in underwriting is preferred.
Underwriting or financial analysis experience.
Natural curiosity and comfort asking why.
Proactive, self-starting approach and sense of urgency.
Comfort juggling shifting priorities, clarifying ambiguity, and navigating uncertainty.
Ability to use market dynamics, trends, and customer knowledge to provide strategic advice.
Ability to communicate positive and negative messages and provide project transparency.
Excellent interpersonal, oral, and written communication skills.

Responsibilities

Support client engagement delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and related studies.
Support employers with absence programs, including long-term disability, short-term disability, FMLA, and other solutions.
Interpret and present benchmark data to clients and ensure plan and program changes are implemented in line with client strategy.
Support financial analysis and review, including underwriting, data analytics, and funding analysis in partnership with actuaries.
Manage project quality and timelines, delegate work to more junior colleagues, and review their work.
Manage marketing and renewal projects from kickoff through delivery of results to the internal Mercer client team, including follow-up requests.
Prepare, complete peer review, and deliver clear, concise, client-friendly communications.
Work with internal Mercer consulting teams and manage RFP and renewal processes with insurance carriers.
Analyze and interpret results, finalize executive summary reports, and send reports to clients.
Establish and build relationships with appropriate carrier and vendor contacts.
Negotiate competitive rates and coverage options with carriers and vendors.
Assist in developing benefit design and renewal strategies and use Mercer tools and solutions to address client issues.