Senior Library Assistant, Circulation & Serials

Rhode Island School of Design•Providence, RI

2d•Onsite

About The Position

Rhode Island School of Design (RISD) seeks a Senior Library Assistant, Circulation & Serials, to join Fleet Library. The role is responsible for processing and maintaining serials and ensuring the smooth, efficient operation of the Circulation/Reserve Desk. The assistant provides knowledgeable customer service, supports library users with varied needs and inquiries, supervises student assistants, and opens and closes the library as scheduled. The successful candidate will contribute to a campus environment committed to social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities. This is a regular, full-time, non-exempt, on-campus position scheduled for 35 hours per week, 12 months per year. The regular schedule is Sunday through Thursday, 2 p.m. to 10 p.m.; the summer schedule is Monday through Friday, 10 a.m. to 6 p.m.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience that may substitute for the minimum educational requirement.
At least two years of customer-service experience, preferably in a library setting.
Library shelving and inventory experience.
Excellent written and verbal communication skills.
Experience with Microsoft Office Suite, Google Suite, or other software used for records maintenance, inventory management, and data entry.
Attention to detail and basic analytical skills.
Ability to work with multiple diverse populations in an artistic setting.
Commitment to supporting an inclusive work environment and ability to work respectfully and effectively across differences in background, role, and perspective.

Nice To Haves

Proficiency with library management systems, preferably Sierra.
Print and electronic serials management experience.
Experience with Workday financial systems, bindery systems, serials vendors (EBSCOnet preferred), and EBSCO holdings management tools.
Awareness of contemporary art and design publishing trends affecting serials.
Experience communicating with vendors and accepting and packing shipments.
Supervisory experience with other staff and/or student employees.

Responsibilities

Maintain and develop the library serials collection, monitor its budget, and collaborate with librarians on selecting and deselecting titles while considering community requests and departmental interests.
Communicate with vendors; order and receive subscriptions; maintain accurate serials records; claim missing issues; and process serial gifts.
Monitor and update digital access links to serials.
Liaise with the commercial bindery and prepare serials and monographs for bindery shipment.
Maintain current-periodicals shelving and back issues in the reading room and on-site storage stacks; conduct semiannual serials inventory; and maintain statistical data related to serials use.
Monitor the Circulation/Reserve Desk and related customer-service operations; answer inquiries about library materials, circulation, and access; assist users; respond to informational requests; and refer patrons to appropriate library contacts as needed.
Check out, check in, and renew library materials.
Ensure library equipment is ready for operation; open and close the library as scheduled; monitor library spaces; and notify area supervisors of maintenance or repair needs and Public Safety of security or safety issues.
Contribute to routine shelving and stacks maintenance.
Provide on-site support and guidance to student employees; assign shelving, shelf-reading, and other tasks; and assist with their training and supervision.
Understand and apply library policies and procedures, and recommend modifications to the supervisor.
Perform other duties as assigned.