SENIOR LIBRARIAN

La Crosse County•Onalaska, WI

3d•Onsite

About The Position

The Senior Librarian is a supervisory position serving the Onalaska and French Island locations of the La Crosse County Library. The employee is selected by and reports to the Library Director, works closely with municipal officials and the Director on facility, grounds, and furnishings matters, and directly supervises and schedules staff and pages assigned to the locations. The position provides circulation and reference services, supports programming, implements policies and procedures established by the Director and Library Board, and recommends materials, programming, and other service improvements to the Director. The role oversees day-to-day public library services and supports staff through hiring, training, scheduling, management, mentoring, evaluation, and discipline. It coordinates facility maintenance needs with municipalities, makes budget requests for facilities and staffing, manages supplies, evaluates collections, and supports library promotions and publicity. The Senior Librarian develops and delivers programs for all ages, recruits and coordinates volunteers, and serves as a liaison to the Friends of the Library and, as appropriate, community groups and organizations. The position requires strong customer service, community engagement, communication, leadership, and technical capabilities. The employee uses library software, internet resources, and databases, assists patrons with these tools, troubleshoots equipment and network issues in coordination with the County Information Technology Services Help Desk, and tracks statistics for state reporting. The employee participates in relevant training and education and implements changes in coordination with the Director. Other duties may be assigned as needed.

Requirements

At least four years of library-related work experience in a direct customer-service environment.
Excellent interpersonal and communication skills.
Working knowledge of library methods and procedures and the skills needed to provide excellent public service.
Flexibility in handling unexpected or difficult situations.
Working knowledge of facility management issues, including service contracts and maintenance work requests.
Ability and willingness to communicate effectively with staff and patrons.
Ability to assist with hiring, assign work, supervise, motivate, and discipline subordinate employees.
Ability to use computer programs, the Internet, library databases, and other tools effectively, and to assist patrons in their use.
Accuracy with computers and willingness to upgrade skills as necessary.
Ability to accurately handle money.
Availability to work evenings and occasional weekends.

Nice To Haves

Master of Library Science degree or Master of Library Information Services degree is preferred.
A four-year related degree and substantial library experience may be considered.
Previous library management experience is preferred.

Responsibilities

Oversee day-to-day public library services at assigned locations and communicate service-impacting issues to the Library Director.
Provide direct circulation and reference services and exemplary customer service to the public.
Supervise and schedule staff and pages; assist with hiring, training, managing, mentoring, evaluating, and disciplining employees.
Implement library policies and procedures established by the Library Director and Library Board.
Work with municipal officials and the Library Director on facility, grounds, furnishings, maintenance, and building needs.
Submit budget requests to the Director for facility needs and staffing.
Analyze assigned collections and recommend acquisitions.
Oversee supply inventory tasks.
Implement library promotions and publicity efforts.
Develop and deliver sustainable, dynamic programs for all ages and use individual skills to support community engagement.
Use library software, internet resources, and databases efficiently and assist patrons in using them.
Troubleshoot equipment and network issues and coordinate with the County Information Technology Services Help Desk.
Recruit volunteers and coordinate their services.
Serve as a liaison to the Friends of the Library and direct their activities to meet library and community needs.
Represent the library and act as a liaison with community groups, committees, and organizations as appropriate.
Participate in appropriate in-service training and educational sessions.
Implement ideas for change in coordination with the Library Director.
Track and prepare statistics for state reporting requirements.
Maintain courteous, cooperative, and respectful relationships with patrons, clients, employees, supervisors, and public officials.
Perform other duties as assigned or required.