Senior Liability Claims Examiner (Trial Prep Unit)

GREATER NEW YORK MUTUAL INSURANCE COMPANY•New York, NY

8d•$86,800 - $160,700

About The Position

The Senior Claim Examiner in the Trial Prep Unit handles complex, high-exposure litigated general liability bodily injury and property damage claims. The role includes making coverage and liability determinations, directing investigations, evaluating damages, and collaborating with defense counsel to ensure cases are prepared for potential trial. The position requires handling litigated files in assigned states and independently developing defense tactics and strategies. Occasional, generally local, travel may be required. The salary range is $86,800–$160,700, subject to change and variation based on factors including performance, education, experience, skills, location, travel requirements, demonstrated proficiency, and business needs. Base pay is one part of the total compensation package; employees may also be eligible for an annual discretionary performance bonus.

Requirements

Bachelor’s degree required.
At least 6 years of experience handling premises liability claims.
At least 5 years of experience handling litigated files.
At least 5 years of experience and an understanding of New York Labor Law, if handling New York claims.
At least 2 years of experience handling other complex claims, such as wrongful death, mold, drownings, or negligent security.
Must be well versed in handling litigated files in assigned state(s), able to direct defense counsel, and able to think independently.
Must be able to develop defense tactics and strategies.
Strong written and verbal communication skills.
Good interpersonal, analytical, and negotiation skills.
Intellectual curiosity and a strong sense of urgency.
Ability to establish relationships and rapport with insureds, brokers, attorneys, and others.
Ability to empathize with unrepresented claimants.
Ability to travel occasionally, generally locally.
Must attain and maintain any licenses required in assigned states.

Nice To Haves

CPCU, AIC, SCLA, or other insurance professional designations preferred.
Familiarity with ImageRight and Guidewire is a plus.

Responsibilities

Review and verify coverage throughout the life of a claim.
Review and analyze documents, including contracts, leases, condo/co-op governing documents, insured business records, public records, medical records, and property damage scopes.
Conduct factual investigations directly or with investigators.
Maintain accurate and complete file notes and a current, meaningful diary system.
Set appropriate reserves timely and make fair, prompt settlement determinations.
Negotiate settlements.
Coordinate with defense counsel to develop strategies and disposition plans.
Ensure discovery, expert/IME work, and motions are completed timely and in accordance with the established defense strategy.
Attend mediations.
Follow company and departmental protocols.
Participate in special projects and perform additional duties as required.
Travel occasionally, generally locally.
Attain and maintain any licenses required in assigned states.