Senior Legal Operations Manager
Roofstock•Bay Area, CA, CA
•$115,000 - $135,000
About The Position
Roofstock is hiring an organized, systems-minded Senior Legal Operations Manager to own how legal work moves through the business, including intake, tracking, execution, approvals, and payment. The role will build durable workflows, make contract turnaround predictable, maintain complete legal records, support in-house claims and litigation management, and help manage outside counsel spend against budget. This is a hands-on individual-contributor position with broad visibility, partnering closely with Finance, People Operations, Compliance, and business teams.
Requirements
- At least 5 years of total experience in legal operations, contract management, or paralegal roles, including at least 3 years of corporate paralegal responsibilities.
- Solid working understanding of key contract terms, including indemnification, liability, and boilerplate provisions; corporate entity management across multiple jurisdictions; and litigation-hold procedures.
- Practical litigation and claims management experience, including matter intake, issuing litigation holds, managing discovery and document collection, tracking critical deadlines, and coordinating with outside litigation counsel.
- Ability to partner across business functions, particularly Finance, Accounting, and Human Resources, to streamline operational pain points.
- Adaptable, self-starting approach with strong ownership, discretion, and an instinct for systematizing and documenting processes.
- Bachelor's degree or equivalent experience.
- Advanced proficiency in Google Workspace and Microsoft Excel.
- High degree of ownership, attention to detail, and bias toward action.
- Curiosity and willingness to use AI, automation, and emerging technologies to improve efficiency while maintaining proper validation and judgment.
- Must be based in the Bay Area or New York City.
- Must be authorized to work in the U.S.; the company is unable to sponsor H-1B visas at this time.
- Any employment offer is conditioned upon successful completion of a background investigation.
Nice To Haves
- Experience in a high-growth, late-stage private company (Series B, C, or E) or a proptech, fintech, or real estate environment.
- Practical exposure to Zip (CLM), Carta (cap table/entity management), DataSite (VDR), Serengeti/Tracker, or Ironclad.
- Real estate, proptech, fintech, or other regulated-industry experience.
Responsibilities
- Own end-to-end contract intake, routing, workflow optimization, and status tracking using Zip.
- Perform initial triage and review of incoming third-party agreements, evaluating red flags, indemnification terms, and standard boilerplate before escalating complex issues to attorneys.
- Build and maintain contract templates, playbooks, and self-service tools to support business teams and reduce attorney bottlenecks on routine agreements.
- Establish repository standards and manage post-execution filing and signature routing to keep legal records organized, current, and accessible.
- Oversee law firm billing guidelines, manage outside counsel engagements, and perform initial invoice reviews.
- Track legal spend against department budgets and collaborate with Accounting and Finance on monthly accruals, reporting, and operational issues.
- Support rate negotiations with outside counsel and evaluate third-party legal vendors.
- Manage corporate governance, state filings, annual reports, and registered-agent coordination across multiple entities and jurisdictions.
- Maintain the cap table and corporate records in Carta.
- Coordinate document collection, diligence request tracking, and virtual data room administration for corporate transactions and financings.
- Support claims and litigation intake, issue litigation holds, coordinate document collection, track deadlines, manage corporate insurance matters, and liaise with outside litigation counsel.
- Administer legal tools, including Zip, Carta, e-signature tools, and billing software.
- Build and maintain operational dashboards tracking legal work volume, spend trends, and process bottlenecks for leadership.
- Identify and implement AI tools and automation to reduce manual workflows while maintaining appropriate review protocols.
Benefits
- Generous PTO policy.
- 12 paid holidays.
- Volunteer time off.
- Paid parental leave.
- 401(k) program.
- Wellness and home office/cell phone subsidies.
- Health, dental, and vision insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
