Senior Leasing Consultant

JSM Living•Champaign, IL

3d•$19 - $21•Onsite

About The Position

The Leasing Consultant will assist with the completion of daily Residential leasing operations and customer service activities. The essential functions of this position are listed below: Prep for and conduct apartment tours, especially during open leasing season by traveling throughout the properties to meet tour parties. Knowledgeable of current sales, promotions, amenities, and renovations to provide accurate information to customers. Work collaboratively with Residential team members to execute leasing operations and achieve sales goals. This may include scheduling appointments, key creation, and disbursement, lease preparation, signing and execution, subleasing, filing, etc. Assist with the completion of customer service-related activities such as greeting customers and visitors, answering phone calls, and responding to questions and inquiries via email. Ensure properties and leases are accurately and professionally presented. Track and maintain all leasing and sales-related information and reports. Assist with analyzing data and providing feedback as directed. Assist Residential Leasing leadership with seasonal department projects. Some examples may include checking unit vacancies during turnover and key check-in during move-in. Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions. Provide support to the Tenant Accountant by preparing daily residential payments.

Requirements

Associate’s degree or equivalent experience
2 years of relevant sales and customer service experience
Valid driver's license; driving is a requirement
Dependable and client-focused
Ability to work some weekends based on part-time staffing and seasonal requirements
Eligibility to work in the United States

Responsibilities

Prep for and conduct apartment tours, especially during open leasing season by traveling throughout the properties to meet tour parties.
Provide accurate information to customers regarding current sales, promotions, amenities, and renovations.
Collaborate with Residential team members to execute leasing operations and achieve sales goals, including scheduling appointments, key management, lease preparation and execution, subleasing, and filing.
Assist with customer service activities such as greeting customers, answering phone calls, and responding to inquiries via email.
Ensure properties and leases are presented accurately and professionally.
Track and maintain leasing and sales-related information and reports, and assist with data analysis and feedback.
Assist Residential Leasing leadership with seasonal department projects, such as checking unit vacancies during turnover and key check-in during move-in.
Mentor Residential part-time staff by leading on-the-job training, delegating projects, and answering questions.
Support the Tenant Accountant by preparing daily residential payments.