Senior Leasing Consultant at Judd & Weiler

JBG SMITH • Washington, DC

8d • Onsite

About The Position

Senior Leasing Consultants enjoy working in a fast-paced, sales-oriented environment where they have the pleasure of helping prospective residents find the perfect apartment to call home. Driven by a desire to build relationships, Senior Leasing Consultants naturally excel at connecting with prospective residents and developing an understanding of their needs to ensure that we deliver the best in apartment living.

Requirements

• Experience in customer service-related fields such as hospitality, retail, or restaurants. At least one year in residential property management is highly preferred
• Outstanding sales skills and a desire for continual learning and professional development
• Prior leadership or supervisory experience is preferred
• Strong aptitude for computer systems and software
• Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING: Demonstrated passion for caring about customers and co-workers alike, PROFESSIONALISM: Professional presentation and superior written and verbal communication skills, EMPOWERMENT: Proactive approach with a proven capability to take ownership of customer concerns, LEADERSHIP: Dependability as a team member who inspires others to achieve excellence, INCLUSION: Commitment to inclusion and treating everyone with kindness, dignity, and respect

Responsibilities

• Developing an in-depth knowledge of the community so that you can recommend the right apartment or the best retailer in the neighborhood
• Conducting thoughtful and personalized tours to prospective residents to help them find the apartment that best meets their needs, which ultimately results in new leases
• Coordinating with residents and the team to ensure a smooth move-in experience
• Participating in community activities and social events to build resident relationships
• Leveraging resident relationships and creativity to quickly respond to all resident requests to drive resident satisfaction
• Working a flexible schedule to include weekends

Benefits

• Bonus program
• Renewal incentives
• Up to $5,200 annual reimbursement for professional development opportunities
• 20%-40% housing discount at select JBG SMITH communities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed