Senior Learning Partner, Commercial Credit & Lending (Director) - Austin, TX

Fitch Group • Austin, TX

15d • Hybrid

About The Position

Fitch Learning is a leader in financial services training, delivering learning solutions for professionals at all career stages. The company offers expert faculty, e-learning, coaching, and blended assessments to improve business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, collaborating with experts dedicated to empowering finance professionals. The role is based in Austin, Texas, and is part of a high-visibility, client-facing team that partners with sales, product development, implementation, and marketing to deliver credit-focused learning solutions across North America.

Requirements

• 8+ years of experience in credit, commercial lending, corporate banking, business banking, or financial services consulting, with direct exposure to Business Banking, Commercial Banking, and/or Corporate Lending.
• Strong credit knowledge, including familiarity with lending products, credit analysis, underwriting concepts, borrower assessment, and the broader commercial and corporate lending environment.
• Experience working in a client-facing, consultative role, supporting solution design, proposal development, and senior stakeholder engagement.
• Proven ability to support enterprise sales cycles and customer success activities.
• Willingness to travel 5–10% for client meetings, events, and conferences.

Nice To Haves

• Experience with learning solution delivery, training, or capability development in financial services environments is preferred.
• Familiarity with eLearning, blended learning, coaching solutions, LMS/LXP platforms, and data-driven reporting is beneficial.
• Prior experience in commercial lending, corporate banking, credit training, lending advisory, or financial services consulting.
• Experience as a Learning Partner, Pre-Sales Consultant, Solutions Consultant, or Sales Engineer within financial services training.
• Strong understanding of credit and lending workflows, client challenges, and capability gaps across business, commercial, and corporate banking environments.
• Expertise authoring thought leadership articles, whitepapers, and presenting at industry events, webinars, and trade shows.
• Strong consultative communication skills and the ability to mentor generalist Learning Partners and sales colleagues.
• Comfort navigating complex organizations, building internal champions, and coordinating cross-functional delivery.

Responsibilities

• Partner with the Client Relationship Sales team to understand client learning needs and provide subject matter expertise across credit and lending topics.
• Contribute to client discussions by bringing insight into business, commercial, and corporate lending capability needs.
• Help shape relevant learning recommendations and support the development of tailored client solutions.
• Act as a trusted internal advisor on credit and lending-related opportunities.
• Support presentations, product demonstrations, and proposal development where credit subject matter expertise is required.
• Understand and articulate customer learning goals and desired outcomes from the delivery of our solutions.
• Work closely with Fitch Learning sales, product, and implementation teams to help ensure delivery aligns with customer expectations.
• Build strong relationships with client stakeholders and support discussions around delivery performance, impact, and effectiveness.
• Contribute to ongoing client engagement by identifying evolving learning needs and opportunities for continued partnership.
• Create and/or support data-driven insight reports that help demonstrate customer success.
• Serve as a bridge between client needs and internal product, implementation, and delivery teams.
• Support the transition from client discussions through implementation, as appropriate.
• Contribute subject matter expertise to solution design, customization, and credit/lending-focused development projects.
• Act as a sponsor and/or subject matter expert for client-driven development initiatives.
• Support implementation activities where solutions or rollouts are especially complex.
• Collaborate with colleagues across Fitch Learning to share client insight, market needs, and solution feedback.
• Represent Fitch Learning in webinars, industry events, trade shows, and other client-facing activities as needed.
• Contribute to thought leadership content on credit, lending, and related market topics.

Benefits

• Hybrid Work Environment: 3 days per week in the Austin office; 2 days remote
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed