Senior Learning Partner, Commercial Credit & Lending (Director) - Toronto, ON

Fitch Group • Toronto, ON

11d • Hybrid

About The Position

Fitch Learning is a leader in financial services training, delivering learning solutions for professionals at all career stages. The company offers expert faculty, e-learning, coaching, and blended assessments to improve business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success. Fitch Learning is currently seeking a Senior Learning Partner, Commercial Credit & Lending (Director) based out of our Toronto office. You’ll join a high-visibility, client-facing team that partners closely with Client Relationship Sales, product development, implementation, and marketing to deliver impactful, credit-focused learning solutions across North America.

Requirements

• 8+ years of experience in credit, commercial lending, corporate banking, business banking, or financial services consulting, with direct exposure to Business Banking, Commercial Banking, and/or Corporate Lending.
• Strong credit knowledge, including familiarity with lending products, credit analysis, underwriting concepts, borrower assessment, and the broader commercial and corporate lending environment.
• Experience working in a client-facing, consultative role, supporting solution design, proposal development, and senior stakeholder engagement.
• Proven ability to support enterprise sales cycles and customer success activities.
• Willingness to travel 5–10% for client meetings, events, and conferences.

Nice To Haves

• Experience with learning solution delivery, training, or capability development in financial services environments is preferred.
• Familiarity with eLearning, blended learning, coaching solutions, LMS/LXP platforms, and data-driven reporting is beneficial.
• Prior experience in commercial lending, corporate banking, credit training, lending advisory, or financial services consulting.
• Experience as a Learning Partner, Pre-Sales Consultant, Solutions Consultant, or Sales Engineer within financial services training.
• Strong understanding of credit and lending workflows, client challenges, and capability gaps across business, commercial, and corporate banking environments.
• Expertise authoring thought leadership articles, whitepapers, and presenting at industry events, webinars, and trade shows.
• Strong consultative communication skills and the ability to mentor generalist Learning Partners and sales colleagues.
• Comfort navigating complex organizations, building internal champions, and coordinating cross-functional delivery.

Responsibilities

• Partner with the Client Relationship Sales team to understand client learning needs and provide subject matter expertise across credit and lending topics.
• Contribute to client discussions by bringing insight into business, commercial, and corporate lending capability needs.
• Help shape relevant learning recommendations and support the development of tailored client solutions.
• Act as a trusted internal advisor on credit and lending-related opportunities.
• Support presentations, product demonstrations, and proposal development where credit subject matter expertise is required.
• Understand and articulate customer learning goals and desired outcomes from the delivery of our solutions.
• Work closely with Fitch Learning sales, product, and implementation teams to help ensure delivery aligns with customer expectations.
• Build strong relationships with client stakeholders and support discussions around delivery performance, impact, and effectiveness.
• Contribute to ongoing client engagement by identifying evolving learning needs and opportunities for continued partnership.
• Create and/or support data-driven insight reports that help demonstrate customer success.
• Serve as a bridge between client needs and internal product, implementation, and delivery teams.
• Support the transition from client discussions through implementation, as appropriate.
• Contribute subject matter expertise to solution design, customization, and credit/lending-focused development projects.
• Act as a sponsor and/or subject matter expert for client-driven development initiatives.
• Support implementation activities where solutions or rollouts are especially complex.
• Collaborate with colleagues across Fitch Learning to share client insight, market needs, and solution feedback.
• Represent Fitch Learning in webinars, industry events, trade shows, and other client-facing activities as needed.
• Contribute to thought leadership content on credit, lending, and related market topics.

Benefits

• Hybrid Work Environment: 3 days per week in the Toronto office; 2 days remote
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed